schrismer Posted February 25, 2016 Share Posted February 25, 2016 Guys I love this thing but last night at Church Rehearsal the Helix Ready Failed. Should I open a Service ticket? here is the Story: Yesterday- finished dialing in all tones needed for this weeks setlist in my studio, nothing different that I've done since getting the Helix, started to shut everything down as normal, the helix, computer, lights and so on :) loaded everything into my truck.... got to the Church 45 min later... started setting up everything, turned the Helix on and ALL OF MY PRESET were gone!!! only Presets in the machine was the Factory.... Weird thing was that there were presets that looked like "factory" preset in User 1.... in the place of my preset that I use????? Help please! play every week and Gig out live...this can't happen! Quote Link to comment Share on other sites More sharing options...
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