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Helix randomly changing patch!


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Hi Guys,


I got the helix today and this has happened to me twice now.


While editing a preset suddenly the helix just changes to another random patch and I loose all my edits.


Has anyone else experienced this?




If you feel this might be a bug or an issue with your Helix, please open up a ticket with customer support.

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Usb was connected, nothing sending midi over it though.


I will email support and see what they have to say.....


Then check it out without USB connection (in the meantime ;) ).

Sometimes a better isolated USB cable with a

does it...

Those 'random changes'  appear occasionally if your

device (not only the helix) gets some unpredictable or unwanted kind of electric impulses.

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