Incubus32 Posted March 14, 2016 Share Posted March 14, 2016 Can someome help me about this issue? I was able to reproduce the bug going on my HD500x, It restarts when selecting Amp models, The volume will go off first then followed cycle on and off the unit. I am on latest firmware 2.62 and lates usb drivers. Appreciate any help guys! Thanks! https://www.youtube.com/watch?v=JMm42MFYWfI Quote Link to comment Share on other sites More sharing options...
silverhead Posted March 14, 2016 Share Posted March 14, 2016 I suggest you reinstall the latest firmware. If the problem persists, open a support ticket to work directly with Line 6 tech support. Quote Link to comment Share on other sites More sharing options...
Incubus32 Posted March 14, 2016 Author Share Posted March 14, 2016 I already reinstall the latest firmware, Through USB 2.0, 3.0 I even reset and erased my existing patches. Tried also reinstalling it on safemode, Still does the same, Note: Issue persist when selecting amps tru HD500x Edit :( Quote Link to comment Share on other sites More sharing options...
Incubus32 Posted March 15, 2016 Author Share Posted March 15, 2016 HELP!!! Quote Link to comment Share on other sites More sharing options...
BillBee Posted March 15, 2016 Share Posted March 15, 2016 What did the tech guy say when you opened the support ticket? Quote Link to comment Share on other sites More sharing options...
Incubus32 Posted March 15, 2016 Author Share Posted March 15, 2016 HI BillBee, They just forwarded me to the local distributor to check the unit with, I was lucky enough cause its still on warranty, Bought it 3/2315 last year. But I already ran onto this issue late last year and I couldn't reproduce the bug before, Unlike now, it just restarts when you try to browse some amps. Quote Link to comment Share on other sites More sharing options...
BillBee Posted March 16, 2016 Share Posted March 16, 2016 Get that puppy in there ASAP if its under warranty. If a reflash or different power supply doesn't fix it let the factory pay the tab. Quote Link to comment Share on other sites More sharing options...
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