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Incubus32

POD HD500x Restarting When selecting Amp models *VIDEO CLIP INSIDE

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Can someome help me about this issue? I was able to reproduce the bug going on my HD500x, It restarts when selecting Amp models, The volume will go off first then followed cycle on and off the unit. I am on latest firmware 2.62 and lates usb drivers. Appreciate any help guys! Thanks! 

 

 

https://www.youtube.com/watch?v=JMm42MFYWfI

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I suggest you reinstall the latest firmware. If the problem persists, open a support ticket to work directly with Line 6 tech support.

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I already reinstall the latest firmware, Through USB 2.0, 3.0 I even reset and erased my existing patches. Tried also reinstalling it on safemode, Still does the same, 

Note: Issue persist when selecting amps tru HD500x Edit :(

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What did the tech guy say when you opened the support ticket?

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HI BillBee, They just forwarded me to the local distributor to check the unit with, I was lucky enough cause its still on warranty, Bought it 3/2315 last year. 

But I already ran onto this issue late last year and I couldn't reproduce the bug before, Unlike now, it just restarts when you try to browse some amps. 

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Get that puppy in there ASAP if its under warranty. If a reflash or different power supply doesn't fix it let the factory pay the tab.

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