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Scribble strip issue


docrickrock
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Got my Helix about 2 weeks ago, in the last week one of the scribble strips (number 7) shows an inconsistent operation: sometimes it's normal, sometimes the text is shown reversed, other times the text is moving or even the label shows no text at all. Lately this annoying behavior is becoming more comon.

 

There are some images about.

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Got my Helix about 2 weeks ago, in the last week one of the scribble strips (number 7) shows an inconsistent operation: sometimes it's normal, sometimes the text is shown reversed, other times the text is moving or even the label shows no text at all. Lately this annoying behavior is becoming more comon.

 

There are some images about.

 

Ye gods - and I thought I had problems!

Damn, that's some weirdness - voodoo if ya ask me!

Stick in a support ticket and let us know how it pans out.

That sure is strange, even though we all know the whole thing is really is a big box of magical tricks put together from alien technology!

Maybe Carol Anne is on the inside, putting her hands on the screen and saying "They're here"

We need to know, that's for sure.

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I had a problem with one of my scribble strips. Text would disappear, then display corrupt. Logged a ticket and advised to return unit, which I did. New unit arrives today, so hopefully all good

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I had a problem with one of my scribble strips. Text would disappear, then display corrupt. Logged a ticket and advised to return unit, which I did. New unit arrives today, so hopefully all good

So, how's going your new unit?

I´m waiting to receive a new one too.

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I had similar issues. I had only 4 working scribble strips left, and they displayed the wrong info, after a while the text would become unreadable, and finally it would disappear.

Today I received a replacement, so far so good, fingers crossed.

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  • 6 years later...

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