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Cannot change sounds of FX100 using iOS

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Can anyone help me please? I only got the FX100 a couple of months ago and for the first while it was working flawlessly. Recently (possibly since the iOS update 2.50.3, though I do remember some inconsistencies before that) it has stopped appearing within the AMPLIF app. My phone connects to the pedal via bluetooth, and I can play music through the pedal from my phone. However, the app does not recognise the pedal. I have connected it to my laptop and updated the firmware yet to no avail. Please help me fix this! 


Ps. sometimes I open the app and I get this at the top (see attached), however I still cannot change any effects.

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Forget BT connection then repair.


btw, There does not seem to be a screenshot attached.

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