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My G10 also not charging


george_007
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On 6/1/2016 at 2:35 PM, george_007 said:

So I just bought a Relay G10 today and ran into trouble right away.

 

Connected the base station to power and plugged in the transmitter to charge.

The base station halo pulses red and there is no light from the transmitter LED.

 

This is not how the manual says it should be. Does the transmitter even charge?

And how will I know when it's fully charged since the halo never changes in color?

It just keeps pulsing red. Had it on charge now for over three hours which should be

more than enough to get at least a flashing green LED on the transmitter (if that LED

was actually active during charging which the manual says it should be). However, no

light from the transmitter LED and the base station halo still pulses red.

 

 

From manual:

 

"Transmitter Details

 

Battery Status – This LED illuminates green when the transmitter is powered on,

and more than 30 minutes of operating time remain.

 

The LED flashes red when less than 30 minutes of operating time remain.

 

When the transmitter is plugged into the receiver for charging, a flashing red LED

indicates less than 30 minutes of battery operation, a flashing green LED indicates

more than 30 minutes of battery operation and a steady green LED indicates a fully

charged transmitter."

 

Is my G10 faulty and should be replaced?

 

I see others posting the exact same issue here on the forum.

I had the same problem, I solved it by updating the receiver and transmitter software

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