MolchMon Posted July 13, 2016 Share Posted July 13, 2016 Hello All, Helix Rack noob here. For whatever reason, the Helix rack will not connect to my PC via USB (Windows 7/Core i7/Cubase 8/32GB RAM) or be recognized by the Line Updater. I have tried plugging the USB cable into the rear USB port as has been suggested in previous posts. This was (and continues to be) met with extreme futility. Any wise suggestions that would remedy this most unfortunate situation would be enthusiastically read and eagerly anticipated. Closing salutations, MolchMon molchmon.bandcamp.com 1 Quote Link to comment Share on other sites More sharing options...
silverhead Posted July 13, 2016 Share Posted July 13, 2016 What version of Line 6 Updater and driver are you using? Quote Link to comment Share on other sites More sharing options...
MolchMon Posted July 13, 2016 Author Share Posted July 13, 2016 Line 6 Updater 1.09. Just downloaded it last night. 1 Quote Link to comment Share on other sites More sharing options...
silverhead Posted July 13, 2016 Share Posted July 13, 2016 And Driver version? Did you download just the Updater program or did you download and install the v2.0 Helix app/editor program, which also comes bundled with the latest Line 6 Updater and driver? That's the recommended method. Quote Link to comment Share on other sites More sharing options...
pp67 Posted July 13, 2016 Share Posted July 13, 2016 You've probably already tried but when I downloaded the latest version of the updater it didn't detect my Helix. I rebooted the laptop and then it found it and everything worked fine. Quote Link to comment Share on other sites More sharing options...
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