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MolchMon

LINE 6 Updater Not Updating

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Hello All,

 

Helix Rack noob here. For whatever reason, the Helix rack will not connect to my PC via USB (Windows 7/Core i7/Cubase 8/32GB RAM) or be recognized by the Line Updater. I have tried plugging the USB cable into the rear USB port as has been suggested in previous posts. This was (and continues to be) met with extreme futility. Any wise suggestions that would remedy this most unfortunate situation would be enthusiastically read and eagerly anticipated.

 

Closing salutations,

 

MolchMon

molchmon.bandcamp.com

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What version of Line 6 Updater and driver are you using?

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And Driver version? Did you download just the Updater program or did you download and install the v2.0 Helix app/editor program, which also comes bundled with the latest Line 6 Updater and driver? That's the recommended method.

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You've probably already tried but when I downloaded the latest version of the updater it didn't detect my Helix.

I rebooted the laptop and then it found it and everything worked fine.

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