Please ensure Javascript is enabled for purposes of website accessibility Jump to content

My Win 10 PC won't recognize my 1.120 FW Version


cornerstonetom
 Share

Recommended Posts

I'm stuck. Since my computer won't recognize the Helix, I can't do the 2.0 FW update.

 

Any suggestions on how to get this digital mess sorted out?

 

Thanks

 

Have you installed the "Helix Editor" application on this computer? It will automatically install the Windows driver necessary for the Updater to see your Helix and do the firmware update. It will also install the latest Updater version as well as the latest Editor.

Link to comment
Share on other sites

Have you installed the "Helix Editor" application on this computer? It will automatically install the Windows driver necessary for the Updater to see your Helix and do the firmware update. It will also install the latest Updater version as well as the latest Editor.

I did. I'll do the uninstall/reinstall thing.

 

Thanks for getting back to me. I'll let you know what happens.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...