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odmsteel

G10 problem

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So each band member has a g10. 2 guitar players and one bass player. The first time we used them at practice we had no issue. The next practice (which the bassist wasn't there) the other guitarist was coming out of my speaker cabinet. When I plugged in my g10 nothing happened other than pulsating white light. We had to turn off our amps, unplug the g10 dock. I let him connect his gear first and that worked. I connected my gear and we were good.

 

Same thing happened at a show last night. My g10 was cutting in and out. I turned my amp off, unplugged the g10 then booted everything back up and it was fine.

 

Any ideas? Can multiple players not use the same wireless?

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They're designed in the same way the G30 and others are.

 

We use two in the band for the first two or three songs and has never been any trouble, always connect straight away. It is possible you could have a faulty unit?

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Each of us have had a problem so far. We can't seem to figure out any method of connecting it without issue. At our last show my other guitar player was already connected and his was fine. I connect mine and was having drop outs. So I disconnected the power cable and put the wireless back on the dock. Connected the power to the dock and inserted the wireless to my guitar and it was working fine.

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 We are having the same problem with the G10. 3-users... cross channeling and just not connecting. Base stations are at least 10' apart.  I'm sending my unit back and returning to Belt Module.

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In order to use multiple G10s at once, you need to dock the transmitters in their respective receivers, remove the first one, plug it in to the guitar, and will it find the best channel and connect. Then do the second one, and then the third. The key is that they have to be un-docked from the receiver in sequence.

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I have four units and they were canceling each other out. LINE 6 solution: power down all the unites then insert the first transmitter into the first docking unit. Let them connect. Then follow up on the remaining three in the same succession. None of them work now. 

 

What we noticed is when we power up another unit all the ones before blink. Telling us they are recognizing the new addition but we think they are changing channels to match the newest addition and perhaps that is why they are canceling each other out.

 

But your solution is different: you say "after" docking the transmitter into the docking unit "then" plug the transmitter into the guitar BEFORE powering up the other units to allow the first unit to hook up. THEN repeat the same process for the remaining three. When the transmitter goes into sleep mode does it continue to keep the same channel after waking up or do I have to repeat this process every time the band returns after a break?

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<Snip>"after" docking the transmitter into the docking unit "then" plug the transmitter into the guitar BEFORE powering up the other units to allow the first unit to hook up. THEN repeat the same process for the remaining three.

Yes, for the remaining three guitars -- one at a time.

When the transmitter goes into sleep mode does it continue to keep the same channel after waking up or do I have to repeat this process every time the band returns after a break?

Each will retain it's independent channel.

 

Only when the Transmitter were to be reseated back into the base unit would the channel selection process reoccur.

 

Basically, you want to have each one able to detect any other active signals amongst the available 14 channels. This is why you want to proceed one at a time at each venue or location so any other devices (Relay units, Wi-Fi, etc.) operating in the same or an interfering frequency spectrum will be detected and that busy channel avoided during the channel selection process.

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Whoa! Glad you mentioned about "reseating" back into the base unit. We have a habit of wanting to recharge the unit when we exchange bands on stage. Now that we learned this we will be sure to NOT reseat the the transmitter until after the gig is over. Thank you for this tip!

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Happy to help.

 

BTW, if you do not want the Transmitters to go astray, you can reinsert them back into the base unit, but only do so about 1/2 way. This will at least allow an at a glance ability to make sure they are each not missing, but will not resume any channel selection nor recharging.

 

Also, as you have multiple G10 units, you may want to use a small piece of color gaffer's tape to mark each pair of Base and Transmitter, should you want to know which mates go together.

 

The G10's transmitter batteries are good for about 8 hours of transmission use, and about 200 hours of standby use, so that is plenty for a weekend long of gigs for most.

 

And, there is also an accessory USB charging cable that Line 6 introduced last October for about $15 that allows the G10 Transmitter to be recharged from any USB powered jack, and will not trigger any channel selection process.

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If we changed instruments or guitars using the same transmitter - will it continue to keep the same connection? Say we switch from guitar to ukulele - will the transmitter continue to stay on the same signal frequency?

 

Or will it have to be rebooted again?

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They will remain on the same frequency channel.

 

The Channel Scanning process only occurs when the Transmitter is reseated back into the Base unit with the power on.

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This is an old thread, but it looks like it is still in use so I'm going to post my question here.  Hopefully someone can help me, and if this is the wrong place let me know.

 

I got a G10 a couple weeks ago and I love it.  On the same day, my bass player got one and brought it to practice, and my battery died in the middle of practice.  At the beginning of practice the G10 was fine, but once the battery died I tried to charge it a little and use it again, but it wouldn't connect.  I took it home and charged it, and it worked fine.  Took it to a gig, plugged it in, and it would not find a channel.  The halo on the base just kept pulsing white.  I used a cord at the gig (which was torture after using the G10!), then brought everything home and hooked it up in my house.  I still get the same thing, the transmitter charges in the base, but when I take it out, it never syncs up with the base at all.  I'm not sure what to do!  Can anybody help?

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You may need to do a firmware update to the latest firmware. It takes care of a "sleep mode" issue of the transmitter not going into sleep mode and draining the battery prematurely. There were some other bugs that it fixed too, but I can remember what those were. 

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Also be sure to allow the Transmitter to be fully seated in the receiver base for 10 seconds with the power to the base on! This allows the base adn transmitter to select a clear channel. At home, you may have fewer interfering channels. At rehearsal or a gig, there will be your Bass player's unit. Allow either yours or his to select a clear channel first and then insert the transmitter into the guitar so the channel remains active. Then do the other guitar's transmitter and base channel selection routine -- so it will see the first unit's active channel and automatically pick another.

 

If you are fully seating the transmitter into the base and it is still not properly charging, after doing the firmware update to version 1.04, contact Line 7 or your vendor and they'll get you fixed up!

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