billlorentzen Posted July 19, 2016 Share Posted July 19, 2016 I'm running 2.0 on Helix and the Windows driver is 1.78. When I try to record in Cubase 7 it works for about 3 seconds then goes haywire and seems to lose the connection. Any ideas? Quote Link to comment Share on other sites More sharing options...
TexLefty65 Posted July 20, 2016 Share Posted July 20, 2016 Hmm, I just started working with Cubase 8.5 64 bit on Windows 10 with my Helix (driver 1.78) and all working great so far. Are you sure you've selected the "ASIO Helix" driver in Cubase's Device's > Device Setup? Maybe also try a different sample & bit rate for your project in Project > Project Setup (although 44.1, 48 and 96k at 24 or 32 bit all work fine for me so far)? Sometimes a particular USB port can be finicky on Windows PCs too, and might be sharing bandwidth with other devices. Maybe try connecting Helix to a different USB 2 or 3 port on the back of your PC. Hope that helps! Quote Link to comment Share on other sites More sharing options...
lulu_m Posted July 20, 2016 Share Posted July 20, 2016 I'm working with Cubase pro 8.5 (64bit) on W10 with the Helix for about 6 month's now and never had a problem like yours?! Check your USB asio driver and try changing USB port. Don't use a hub, but choose a port on the back of your PC. Hope this helps for you. Normally all should work OK. Quote Link to comment Share on other sites More sharing options...
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