Jump to content
Sign in to follow this  
roscoe5

Firmware update tip, don't unplug ANY USB device

Recommended Posts

Just sharing a little experience just now...you really shouldn't unplug ANY USB device while updating Firmware.

 

I have a personal computer and work computer setup at home, both hooked up to the same monitor and switch video input.  But I move the USB cable for keyboard and mouse back and forth...poor man's KVM.

 

I unplugged my keyboard/mouse USB during Helix 2.01 update and it failed.  Thank goodness a message popped up on Helix to reboot the device and try again.  I had a momentary bricking scare.  In hindsight, that was dumb of me to do.

 

I rebooted Helix and successfully installed v2.01 (patiently) and we are good to go.

 

Thanks for the idiot-proofing Line 6!!!

  • Upvote 1

Share this post


Link to post
Share on other sites

No doubt; good to know.  Sorry about your mild heart attack.

Share this post


Link to post
Share on other sites

Just sharing a little experience just now...you really shouldn't unplug ANY USB device while updating Firmware.

 

I have a personal computer and work computer setup at home, both hooked up to the same monitor and switch video input.  But I move the USB cable for keyboard and mouse back and forth...poor man's KVM.

 

I unplugged my keyboard/mouse USB during Helix 2.01 update and it failed.  Thank goodness a message popped up on Helix to reboot the device and try again.  I had a momentary bricking scare.  In hindsight, that was dumb of me to do.

 

I rebooted Helix and successfully installed v2.01 (patiently) and we are good to go.

 

Thanks for the idiot-proofing Line 6!!!

 

Glad you got it working. I always get real anxious during these procedures because you just know that a power outage is going to happen, even though it never does.

Share this post


Link to post
Share on other sites

Here is another firmware tip. I don't know if previous versions of the Updater have allowed it, but if they do, never use your current version of the Updater to update to the newest firmware version. Always backup your presets & IRs and then download the latest version of the "Helix" application first, let it install the latest Updater, Editor and drivers, and only then go and update your firmware. Don't forget the global reset afterwards.

 

These instructions could change in the future but so far each new firmware version has been accompanied by new versions of the Editor, Updater, or drivers.

Share this post


Link to post
Share on other sites

My advice is hold your breath (at least don't touch anything) during the FW update.

 

Reminds me of trying to burn CDs ways back when CD burners first came out. I used to hit "write" then touch nothing until it finished ... just sit there and breathe very very slowly  :D

  • Upvote 1

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

×
×
  • Create New...