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Keithrob21

My Helix has a glitch and won't start up, HELP!

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So after I updated my Helix to a 2.01, I was lollipop when finding out they change a few settings I use all the time in my recordings and although they say to back up your presets, I didn't think they'll mess with settings that was already there. I thought they'll just add onto it. So to make an attempt to get the old default settings back I tried downgrading my Helix to a 1.12 again and half way through I got a message saying "an error has occured and to turn it off and back on again" so I did, but now whenever the Helix starts up, it shows this weird GLITCH!

 

I tried holding combo combinations to get it to reset, reboot and all that jazz and still NOTHING! I even tried re-updating it, but still NOTHING! 

 

CAN ANYBODY HELP ME TO FIX THIS!! ANY SUGGESTIONS!!!???

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I had similar issues for some time and eventually could get nothing to work. Had to send it bak to L6 and they told me they had to put in a new motherboard. Everything is good now. Turnaround time was a week.

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