Keithrob21 Posted August 24, 2016 Share Posted August 24, 2016 So after I updated my Helix to a 2.01, I was lollipop when finding out they change a few settings I use all the time in my recordings and although they say to back up your presets, I didn't think they'll mess with settings that was already there. I thought they'll just add onto it. So to make an attempt to get the old default settings back I tried downgrading my Helix to a 1.12 again and half way through I got a message saying "an error has occured and to turn it off and back on again" so I did, but now whenever the Helix starts up, it shows this weird GLITCH! I tried holding combo combinations to get it to reset, reboot and all that jazz and still NOTHING! I even tried re-updating it, but still NOTHING! CAN ANYBODY HELP ME TO FIX THIS!! ANY SUGGESTIONS!!!??? Quote Link to comment Share on other sites More sharing options...
JGeoghagan Posted August 24, 2016 Share Posted August 24, 2016 I had similar issues for some time and eventually could get nothing to work. Had to send it bak to L6 and they told me they had to put in a new motherboard. Everything is good now. Turnaround time was a week. Quote Link to comment Share on other sites More sharing options...
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