colinohare Posted October 7, 2016 Share Posted October 7, 2016 I'll try to be concise. Problem : HD 500 Crashed not connected to PC . Won't start up just Line 6 logo slowly flashing. Sent to line 6 repairer and they said the unit was working and behaving as it should. upon receiving it back it looked good for about 10 minuites then while playing my Guitar through it the sound went off and it froze on the patch. Unplugged and plugged back in and I have the same problem as I started with ie: just the logo flashing. I contacted the line 6 repair shop to say what had happened and he just said the unit is knackered and reckons it's the board? I want to be sure it's not repairable obviously and seeing as though the repair shop haven't actually had the back off this I wonder naturally. I have tried to do a Global reset and it won't accept it. Has anyone had this problem ? and what was your outcome ? Any comments and advise will be gratefully received. Cheers! Colin. Quote Link to comment Share on other sites More sharing options...
duncann Posted October 7, 2016 Share Posted October 7, 2016 If you have some way of checking the output from the power supply, that would be a good place to start. Even better would be to try a different power source (at least 9VDC 3A I believe) if you have access to one. Quote Link to comment Share on other sites More sharing options...
colinohare Posted October 7, 2016 Author Share Posted October 7, 2016 Thank you . Yes I tried a different power adaptor and tried in a different power source no Joy . Quote Link to comment Share on other sites More sharing options...
duncann Posted October 7, 2016 Share Posted October 7, 2016 Doesn't sound good then. I have read of a couple of instances where some of the internal ribbon connections can be finicky, so opening the unit's housing and doing a visual inspection of things might be worth a shot. It's probably an unlikely cause though. Other than that, there's probably not much else you can do but resort to the repair center again. Quote Link to comment Share on other sites More sharing options...
colinohare Posted October 7, 2016 Author Share Posted October 7, 2016 Thank You duncann, I could try that cheers! as far as the repair shop were concerned they said it's not worth repairing but like I say they haven't even had the back off it. Quote Link to comment Share on other sites More sharing options...
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