Amplifi TT can't turn on with my tone saved in Bank 1 "A"

[Emik]

I maked a new tone, which I usually use for cabinet emulation of my Amplifi TT. This tone has no amp, only a cabinet (any type). 

When I set this tone to a 1st patch that is used when device turnings on (Bank 1 patch A), TT doesn't turns on. Resetting the default settings only help to fix this bug and I can use my TT then. Does anybody have this problem?

PS sorry for my English!

[deadlocked]

Have you checked posts #11 and #15 from adagosto on the thread below? There are others having issues with their own tones saved to Bank 1 Preset A. Maybe it could help leaving the default preset on B1PA and move your own preset elsewhere? If it then crashes when you switch to your own preset, then there is something within the preset that is causing the Amplifi TT to crash.

 

http://line6.com/support/topic/12034-saving-presets-with-amplifi-tt/

[Emik]

I moved my preset to B1P2, for now it's the only way to solve this problem. I Hope it'll be fixed in the next upgrade (and changing default main volume settings too).

[granetf]

I have exactly the same problem with my Amplifi 150

 

When you save an "empty" preset in A1 bank, the amp hang in "recovery mode"

 

I don't know if this issue is known by Line6

[Triryche]

I would call Line6 or open a ticket, if it is a bug the more info they can gather, the more likely it will be fixed with a future FW update.

[granetf]

@Triryche, thanks  for your answer,

 

As explained in another topic, I'm from France, so i don't think i will be really understandable at phone for this very precise issue if I call Line 6 .... (My english language is very, very poor).

 

But I really want to help to solve this issue (i have seen some topics on the net from people who are interested for using Amplify 150 as a FRFR monitor for small gigs or at just at home, but don't need the "full power" of a firehawk 1500. it seems thats some of them will get this kind of issue with "flat & empty" preset at power ON

 

Is there an  other way to open a ticket  ?

 

Thanks,

[deadlocked]

granetf, you can open a support ticket using the link below.  I cannot guarantee that you will not have to call at some point, but it is possible that you can work through the issue using online tools.

 

http://line6.com/support/tickets/add.html

 

There is also an EU support line where you might be able to find someone who speaks French.

 

The EU support team can be reached at +49 (0) 4101 303 166, Mon-Thurs 9am – 5pm CET and Fri 9am – 4pm CET.

 

granetf, vous pouvez ouvrir un ticket de support en utilisant le lien ci-dessous. Je ne peux pas garantir que vous ne serez pas avoir à appeler à un moment donné, il est possible que l'objectif que vous pouvez travailler à travers le problème en utilisant des outils en ligne.

http://line6.com/support/tickets/add.html

Il y a aussi une ligne de soutien de l'UE où vous pourriez être en mesure de trouver quelqu'un qui parle français.

L'équipe de soutien de l'UE peut être atteint au +49 (0) 4101 303 166 du lundi au jeudi 9 heures-17 heures CST et Sam 9am - 4pm.