joshradcliff Posted October 9, 2016 Share Posted October 9, 2016 HELP!!!! Just purchased the firehawk fx, the app for Android said I needed to update the firmware on the pedal to be able to edit the sound from the app. I plug the pedal into my pc and use the line 6 update software, but it gives me no device to select... so I use my android to update the firmware, and the pedal freezes during update. Now the pedal says load error 21, it won't let me do a factory reset, it won't respond to my android, and it won't show up on my pc. I have a very expensive paper weight now. I've looked all over and can't get any good answers. Please help, I really like this pedal, But if I can't figure it out, it will have to be returned Quote Link to comment Share on other sites More sharing options...
rviard993 Posted November 14, 2016 Share Posted November 14, 2016 I had the same issue. I was able to resolve it by: 1. Using a different computer 2. Using a different USB cable 3. Doing the 1.1 update before the 1.2 update 4. Re-trying a bunch of times I'm not sure which of these helped, but I was glad it got resolved. Quote Link to comment Share on other sites More sharing options...
rviard993 Posted November 14, 2016 Share Posted November 14, 2016 One more thing, when i tried the other computer, I downloaded the previous version of the updater, not the very latest. Quote Link to comment Share on other sites More sharing options...
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