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UX1 Trouble on new PC, believe I could have stepped on the USB plug -- or is it something else?


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I just got a new computer, but my trusty old UX1 doesn't seem to work with it anymore. I plug it in, there's a red light, then it goes black. Can it be the cable, or is it the UX itself? I believe I could have stepped on the cable! I'm considering getting a new UX1 if that's the problem.

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Have you downloaded the appropriate Line 6 Driver to your new computer? Run Line 6 Monkey to get the driver and Pod Farm.

 

If you stepped only on the cable it shouldn't be a problem, But if you stepped on either end of the cable you may have damaged the end connector which could be a problem In that case I would try a new cable before replacing the UX1.

 

If nothing works, open a support ticket with Line 6.

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