Bolter 1 Posted November 11, 2016 I never seem to find time to write reviews, although I gain lots of knowledge from those that do and I thank you very much. Something so amazing happened this last weekend involving my Helix I just had to write this one in. Now you have to understand I baby my Helix, it's expensive, I love it and so I make every effort to protect it. This past weekend my Helix suffered a gut-wrenching 30"-36" drop FACE DOWN onto a concrete floor. I was in the other room and heard a loud crash - so loud it set my glass break detectors off in my house. I arrived to find my beloved Helix face down on the fore-mentioned concrete floor. Needless to say I am sure I stopped breathing and my gut seemed to turn inside out. With a heavy heart I looked the unit over - not a scratch on it. I plugged it in and it worked perfectly. Now I do NOT suggest trying this yourselves; however, I have to give a big HOOAH to the folks at Line 6. THANK YOU for building a piece of kit with this kind of impeccable strength and quality! Best, James 1 Quote Share this post Link to post Share on other sites
markman87 19 Posted November 12, 2016 I never seem to find time to write reviews, although I gain lots of knowledge from those that do and I thank you very much. Something so amazing happened this last weekend involving my Helix I just had to write this one in. Now you have to understand I baby my Helix, it's expensive, I love it and so I make every effort to protect it. This past weekend my Helix suffered a gut-wrenching 30"-36" drop FACE DOWN onto a concrete floor. I was in the other room and heard a loud crash - so loud it set my glass break detectors off in my house. I arrived to find my beloved Helix face down on the fore-mentioned concrete floor. Needless to say I am sure I stopped breathing and my gut seemed to turn inside out. With a heavy heart I looked the unit over - not a scratch on it. I plugged it in and it worked perfectly. Now I do NOT suggest trying this yourselves; however, I have to give a big HOOAH to the folks at Line 6. THANK YOU for building a piece of kit with this kind of impeccable strength and quality! Best, James Wow, man. That must've been a big chock! Glad it survived with splendor :) Quote Share this post Link to post Share on other sites
Thurston9 33 Posted November 12, 2016 A 3' drop caused your window break sensors to go off? WTF? How did the drop happen? Quote Share this post Link to post Share on other sites
soundog 516 Posted November 12, 2016 a: ultra sensitive sensors from ebay b: Helix landed on cat c: lives on Jupiter, gravity 2.4 times that of Earth d: all of the above 2 Quote Share this post Link to post Share on other sites
Meiannatee 22 Posted November 14, 2016 Kind of contradicting, seeing this thread and then on the same page, 2-3 other threads about footswitch problems. I'm on the fence with getting the helix. Had footswitch problems on the HD500x after a year, and don't wanna go through the same thing with the helix Quote Share this post Link to post Share on other sites
phil_m 4,543 Posted November 14, 2016 Kind of contradicting, seeing this thread and then on the same page, 2-3 other threads about footswitch problems. I'm on the fence with getting the helix. Had footswitch problems on the HD500x after a year, and don't wanna go through the same thing with the helix It doesn't matter how well something is designed or what the overall build quality is, there will always be some bad components that find their way into the production process. This is why companies offer warranties. Based on the the number of units sold, and the relatively few complaints I see about failures, I think the actual chance of getting a unit with these issues is very low. I know that doesn't really offer any comfort to people who have to deal with it, necessarily, but such is life. The Helix footswitches aren't the same as the HD500X, even though they do look the same cosmetically. They were redesigned. Quote Share this post Link to post Share on other sites
erniedenov 54 Posted November 14, 2016 a: ultra sensitive sensors from ebay b: Helix landed on cat c: lives on Jupiter, gravity 2.4 times that of Earth d: all of the above Thanks for my first good laugh of the day! :lol: Kind of contradicting, seeing this thread and then on the same page, 2-3 other threads about footswitch problems. I'm on the fence with getting the helix. Had footswitch problems on the HD500x after a year, and don't wanna go through the same thing with the helix It doesn't matter how well something is designed or what the overall build quality is, there will always be some bad components that find their way into the production process. This is why companies offer warranties. Based on the the number of units sold, and the relatively few complaints I see about failures, I think the actual chance of getting a unit with these issues is very low. I know that doesn't really offer any comfort to people who have to deal with it, necessarily, but such is life. The Helix footswitches aren't the same as the HD500X, even though they do look the same cosmetically. They were redesigned. Yeah, I think they used much more sturdy, hi grade components for the Helix, which may have at least something to do with why it costs three times as much as a Pod HD500. I have an HD500 myself and it has one footswitch that only works when it feels like it. I'm much less worried about that happening with my Helix, though it's in the realm of possibility I suppose. Quote Share this post Link to post Share on other sites
spikey 699 Posted November 15, 2016 You did kill that cat, right? Quote Share this post Link to post Share on other sites
Bolter 1 Posted November 24, 2016 Actually the cat comments are apropos. My daughter's cat (staying with us) is actually the culprit. The unit was on top of my keyboard under a blanket. The cat slid on the blanket (I am guessing)and the unit got launched over the side. To explain the glass break sensors - as the home alarm was not set at the time, the sensors chirped. For those of you that have these glass sensors and play bass heavy music loud - you probably have experienced this. Finally, Guys, do you have any idea how loud a noise a Helix makes landing on a concrete floor from 3' up? Try it yerself and find out! 😜 Quote Share this post Link to post Share on other sites