peglegx3 Posted November 19, 2016 Share Posted November 19, 2016 I just plugged in the unit for the first time. I have my guitar plugged in and headphones via plug adapter. I turned on the power and only "A" lights up. Bluetooth didn't respond and no lights around the master volume. I couldn't get any sound through my headphones. Is there anything I can do or should I seek a replacement? Quote Link to comment Share on other sites More sharing options...
NBell Posted November 21, 2016 Share Posted November 21, 2016 I would recommend the following two options: A Factory reset: Press and hold the Master Volume knob and Tone button as you power up. Regardless if the Factory reset solves your issue or not, I highly recommend performing a Firmware update via the 'Line 6 Updater'. Download the Line 6 updater via this link: http://line6.com/software/readeula.html?rid=7197 and install that latest firmware via USB. Let us know your results. Thanks! Quote Link to comment Share on other sites More sharing options...
peglegx3 Posted November 22, 2016 Author Share Posted November 22, 2016 Thanks for the reply. I did try both. The reset didn't seem to phase it and the pc would not recognize the tt via USB Quote Link to comment Share on other sites More sharing options...
okiebones Posted November 27, 2016 Share Posted November 27, 2016 I installed the Line 6 updater and plugged in the TT USB. Sign in to the Line 6 updater and get a black screen saying "Select the device" from below but there is nothing on the screen to select. Quote Link to comment Share on other sites More sharing options...
peglegx3 Posted November 28, 2016 Author Share Posted November 28, 2016 Yeah, I had the same result. I think I will send it back. Quote Link to comment Share on other sites More sharing options...
TheTwickerman Posted December 16, 2016 Share Posted December 16, 2016 Brand new device. I just get the same. The first time I plugged in the Amplifi TT Windows7 complained that the USB device driver install failed. Subsequently nothing happens when I plug it in (except the audio bleep acknowledging a USB device is connected). Any suggestions? Quote Link to comment Share on other sites More sharing options...
TheTwickerman Posted December 20, 2016 Share Posted December 20, 2016 Fixed this - courtesy of Line6 support! Quote Link to comment Share on other sites More sharing options...
emurff1 Posted February 16, 2018 Share Posted February 16, 2018 We tried updating this unit when first purchased and after the update all it does is flash on then turns off. Cant get the factory reset to work since power won't come on long enough, same with any updates of firmware. We submitted a ticket with them as well. Line 6 is great, I have the v60 amp and its amazing trying to get this added and it will be ultimate! Friend has always had great experiences with them when he had to get things fixed, my stuff never breaks :-) I'm looking forward to hearing from support. Quote Link to comment Share on other sites More sharing options...
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