rlm01 Posted November 21, 2016 Share Posted November 21, 2016 I had my Helix connected to PC for about 4 hours and then a receive a message that it was not connected anymore. Since then I can't connect to any PC with the editor or the updater. I think that the USB connector or something else is damage. So I can't load any preset or IR to the Helix. A info Tech said that it could be that connected much longer something got to hot and damage. I'm in Brasil and don't know what to do. Sorry for my poor english, but I think that the idea of what could happen is clear. Quote Link to comment Share on other sites More sharing options...
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