Helix Editor can't see the new amps-effects?

[arislaf 852]

Can not see the new effects and amps (dumble and archon) on the editor. I use them, love them, but editor can't read them. I already uninstall and reinstall the editor. Any ideas?

[phil_m 4,542]

Sounds like you're running an old version of the editor.

[silverhead 8,818]

If you're sure you have the most recent version of the editor, try cycling the power on both Helix and your computer.

[captainnemo70 20]

i did this, 

 

id updated the updater and the helix firmware but hadnt updated the editor, none of the new models etc came up, althought they were all there on the helix itself

[HonestOpinion 937]

Can not see the new effects and amps (dumble and archon) on the editor. I use them, love them, but editor can't read them. I already uninstall and reinstall the editor. Any ideas?

 

Don't know if you have tried actually downloading the 2.10 Helix app again. I would try that as well as the uninstall and then reinstall. Did you do the global reset (backups first!)?

[arislaf 852]

Lol, thanks guys for all the help. My stupidity wins. I have the helix app at taskbar pinned, and the new helix app was on desktop. I don't know why, but from the taskbar it was running the old one. From desktop the new one. Can't quite get it, but i delete the taskbared one and put the new in position, everything is ok now. Again, thanks everyone!