FUTON5 Posted December 17, 2016 Share Posted December 17, 2016 I bought helix, but I get an error in updating. Moreover helix can not start. And the following message is now displayed. â€Boot failur.enterd update mode!†I did it all as instructed on the homepage. But somehow I can not update it. I have not heard any sound yet. I'm sad... Quote Link to comment Share on other sites More sharing options...
DunedinDragon Posted December 17, 2016 Share Posted December 17, 2016 Did you first download the Helix Editor ver. 2.01 before running the Line 6 Updater? Quote Link to comment Share on other sites More sharing options...
silverhead Posted December 17, 2016 Share Posted December 17, 2016 Did you first download the Helix Editor ver. 2.01 before running the Line 6 Updater? I think you mean the latest version 2.11? Quote Link to comment Share on other sites More sharing options...
RRMark Posted December 17, 2016 Share Posted December 17, 2016 I bought helix, but I get an error in updating. Moreover helix can not start. And the following message is now displayed. â€Boot failur.enterd update mode!†I did it all as instructed on the homepage. But somehow I can not update it. I have not heard any sound yet. I'm sad... Others will be better help, but a few things I've read:Can you provide full details re mac/pc os etc, rack/floor unit and method you followed, was it exactly as described, editor first? Can try booting in safe mode, turn on holding buttons 6+12 (floor unit) http://www.helixhelp.com/pmwiki.php?n=Main.ResetOptions Avoid certain browsers, Microsoft edge can corrupt the downloaded files, chrome is recommended. usb hubs and front ports can cause issues. Try a different computer... Quote Link to comment Share on other sites More sharing options...
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