skunkymint Posted September 5, 2013 Share Posted September 5, 2013 Im running on Mac OS X 10.6.8 and Ableton Live 8 Suite and having problems with the inputs with KB37. The device works well as an audio device, plays beats and audio, and responds to midi (keyboard works), but I can't get the inputs working. The mics and guitars connected are simply not responding, and the analogue volumemeters don't move at all.When I try to update the Firmware with latest version of Monkey, on Flash memory installation it gives error "Code 80007204 Hardware device failed to enter update mode" (when I replug the device in the part instructed). If I don't replug, but press cancel instead, it starts to download and install the software but gives error "Code 80007209 Firmware version verification failed."I have tried different ports and cables. I have also re-installed all possible apps, drivers, firmware, and even monkey itself.In Monkey it says that the version of Flash memory of Firmware is "unknown", though the latest seems to be 1.03.(I wonder if I could somehow get some older versions of flash memory firmware and try if they'd work?) Heelp!Here are some screenshots: Quote Link to comment Share on other sites More sharing options...
Triryche Posted September 5, 2013 Share Posted September 5, 2013 Have you tried flashing it outside of Monkey? Make sure you do not have the KB37 plugged in via USB until prompted. Quote Link to comment Share on other sites More sharing options...
skunkymint Posted September 6, 2013 Author Share Posted September 6, 2013 How do I do that? ^ Quote Link to comment Share on other sites More sharing options...
Triryche Posted September 6, 2013 Share Posted September 6, 2013 My mistake, I think you can only do the driver install outside of Monkey. But you can download the Flash Mem file outside Monkey then specifically point Monkey to the file instead of have Monkey retrieve it. Quote Link to comment Share on other sites More sharing options...
skunkymint Posted September 7, 2013 Author Share Posted September 7, 2013 Problem solved. I only had to change settings from Gearbox to make things work. Quote Link to comment Share on other sites More sharing options...
Triryche Posted September 7, 2013 Share Posted September 7, 2013 Glad you got it sorted. FWIW, POD Farm 1.12 replaces Gearbox and is free (POD Farm 2.5 is not free for older units). But if you have a new POD Studio (black-faced) it most likely is bundled with the POD Farm 2.5 license, albeit tied to the device. Quote Link to comment Share on other sites More sharing options...
forfoxache Posted October 30, 2013 Share Posted October 30, 2013 Im having the same problem, but as the fix wasnt posted here it wasn´t much help to me. RunningOS X 10.9TonePort KB37GearBox 3.72Line 6 Monkey 1.65 I first updated the TonePort to 1.08, but ever since, its been gone from that list. The flash driver is actually ver. 1.00 but after attempting an update, it´ll tell me it doesnt know. Restarting the mac solves this, but the KB37 still wont work. And the error "Code 80007204 Hardware device failed to enter update mode" still appears whn i try to update flash. Please help! Screenshot of Monkey with the driver versions: Quote Link to comment Share on other sites More sharing options...
forfoxache Posted November 10, 2013 Share Posted November 10, 2013 Someone please help! I got a TonePort KB37 - and i just realized POD studio KB37 might be something completely different? My flash memory is ver. 1.00 and the sound is working, but if i try to record either a guitar or microphone, the sound is crackling. Like..unusable. I really need help to sort this because i use the TonePort and Logic studio for my school-projects. I still use GearBox to make the setup work in Logic, even though it seems I´m supposed to use POD farm (?). I Installed the free version of POD Farm 2.5, but it doesnt seem to help. Quote Link to comment Share on other sites More sharing options...
TheRealZap Posted November 10, 2013 Share Posted November 10, 2013 you likely need to adjust buffer size in sys pref, to help with the crackle... but you need pod farm 1 (2.x is not a free upgrade) but yes... toneport and pod studio are different... primarily the licenses though... hardware is the same as far as i know... other than redface/blackface difference. Quote Link to comment Share on other sites More sharing options...
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