alexdreamworld Posted December 25, 2016 Share Posted December 25, 2016 Since several updates I have this problem on the tap on the screen no longer appears it's random.(Since version 2.00 and higher 2.11) I have done several times the resets and maj and this may appear as disappearing at the start. Thank you for helping me. See below: Quote Link to comment Share on other sites More sharing options...
zooey Posted December 25, 2016 Share Posted December 25, 2016 Does ANYTHING ever show in that scribble strip, ever? Maybe it's dead. Hope not, but.... Quote Link to comment Share on other sites More sharing options...
alexdreamworld Posted December 25, 2016 Author Share Posted December 25, 2016 The display works but for example for the 2.10 I was forced to put I do not know how many times for Tap to reappear. I have this problem since the 2.00 update and each subsequent update. I noticed that the PC editor could even cause this problem by testing. Quote Link to comment Share on other sites More sharing options...
jbuhajla Posted December 26, 2016 Share Posted December 26, 2016 You may want to start a ticket with Line6 on that one. That seems to be an unusual issue. Quote Link to comment Share on other sites More sharing options...
alexdreamworld Posted December 26, 2016 Author Share Posted December 26, 2016 I have open a ticket but i am amazed that no one is the same problem as me. My helix is one of the first units released in September 2015. Quote Link to comment Share on other sites More sharing options...
alexdreamworld Posted January 2, 2017 Author Share Posted January 2, 2017 I retested and I normally find out from where the problem is so it is a bundle problem of the old version of the firmware 2.10 backup. If I install it this can cause this problem so erase on the display the tap / tuner function. It's pretty weird but since I've updated the version 1.12 to 2.11. Apparently I no longer have this problem of display by completely redesigning my presets on 2.11. I think the problem is present when the IRs of the sites are reinitialized. Because if presets are with IR backup from the previous version of the firmware too. This must cause this glitch / bug on the TAP function to display. In edit mode I had a new display glitch on the tap function with the white screen a bit and the word Tap writes further down.I have updated 2.11 offline on line 6 Updater. To consider that it is necessary to remake all these presets from the 2.11 otherwise you risk having odd problems this producing.After that I do not think it becomes harware but rather software.Because a hardware problem is either it works or not and not it comes back to life on its own ... :blink: :huh: In edit mode I had a new display glitch on the tap function with the white screen a bit and the word Tap writes further down. I have updated 2.11 offline on line 6 Updater. For now it remains stable. To consider that it is necessary to remake all these presets from the 2.11 otherwise you risk having odd problems this producing. After that I do not think it becomes hardware but rather software. Because a hardware problem is either it works or not and not it comes back to life on its own ... B) The personal IR and the patches below the 2.11 in any case partially cause this problem my unit seems stable for the " But I still test. In any case for now I do not need to return my unit to my dealer. Quote Link to comment Share on other sites More sharing options...
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