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Amplifi FX100 pc connection problem!

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I just purchase the Line 6 Amplifi FX100 pedal board. I realize that in order to use the bluetooth connection with android that I have to update the devices firmware through the Updater Utility. Following all the rules, I power on my pedal, connect it via USB to my PC, and run the updater. For some reason the updater doesn't show my Amplifi FX100. It is like the computer doesn't recognize the device. I'm running Windows 10, just incase that has anything to do with it. Does anyone know what the problem is?

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