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Helix Editor Not Displaying 2.11 Updates


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Howdy All,


Just updated to Helix Rack 2.11. All is well except for one slight issue: the new amp models are not populating in the PC editor. The Archetype Clean, Lead and Litigator populate in the Helix device's display, but not in the editor. Any suggestions?





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Aha! Thanks so much for the help. Is it possible to update the editor only and not the Helix Rack (which appears to have updated successfully)?


Yes, just download and install the latest version of the 'Helix' app. Once it is installed you will have the latest version of the Updater, Editor, and driver. You are done. Do NOT run the Updater, that is the part of the operation that updates the firmware and you already did that.

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