fcapelle Posted January 5, 2017 Share Posted January 5, 2017 Hello, When i create a tone with "No Amp" and save it in the AMPLIFi 75 then next time I turn it on the 4 lights are flashing as if there was an update problem. My AMPLIFI is the 75w and I have updated with firmware 2.50 and there is no problem of firmware update, everything is running fine. Except if I save a tone that has "No amp", at first this tone is working great, it seem to be saved in the slot I chose from the AMPLIFi iOS application. But as soon as I turn off the AMPLIFi as I said when I turn it back on it will stay forever with 4 flashing lights. The only way to get out of this is to reset the AMPLIFi by keeping Tone+Volume pushed and turning it on. This does reset all the tones to there original values and the AMPLIFi works back again. Is there a workaround or solution to this problem? I really need a "No Amp" setting in order to plug-my guitar with an amp emulation prior to getting into the AMPLIFi. Many thanks for your help I am stuck with this and I bought my AMPLIFi for this purpose of having this "No Amp" capability. Thanks to all of you. Fabrice Quote Link to comment Share on other sites More sharing options...
Triryche Posted January 5, 2017 Share Posted January 5, 2017 Are you saving it to A1? If so try saving it to any of the other 99 slots. Note sure if this is a known bug but I have seen other users report issues when saving to A1. Quote Link to comment Share on other sites More sharing options...
fcapelle Posted January 6, 2017 Author Share Posted January 6, 2017 Hi Triryche, You are right, I saved to A1 and now when I save to another slot the AMPLIFi does boot correctly. Many thanks for your help. Even though I wish Line 6 will fix it because I need to fall on A1 when turning the amp on. This is due to a particular installation I made that prevents to access to the TONE button on the top of the amp. Many thanks again for you help, that's very nice from you and I appreciate. Quote Link to comment Share on other sites More sharing options...
Triryche Posted January 6, 2017 Share Posted January 6, 2017 No problem. If it were me, I would submit a support ticket or give them a call. Quote Link to comment Share on other sites More sharing options...
fcapelle Posted January 6, 2017 Author Share Posted January 6, 2017 Triryche, My problem is that I did not figure out where I can submit a ticket :-) IF you can tell me that would be great :-) Quote Link to comment Share on other sites More sharing options...
Triryche Posted January 6, 2017 Share Posted January 6, 2017 http://line6.com/support/tickets/ At the top of the page you can navigate to this link via Support>>Technical Support>>Contact Support Quote Link to comment Share on other sites More sharing options...
fcapelle Posted January 7, 2017 Author Share Posted January 7, 2017 Super many thanks for your kind help. I sincerely appreciate. Quote Link to comment Share on other sites More sharing options...
fcapelle Posted January 11, 2017 Author Share Posted January 11, 2017 I opened a ticket and Line 6 answer is : This is a bug. We do not know it it will be fixed. You found a workaround so that's ok. Many thanks again for your help Triryche. Quote Link to comment Share on other sites More sharing options...
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