southall Posted January 16, 2017 Share Posted January 16, 2017 The mixer froze during a show with "app returned with status 137" located above the main faders. Any ideas why? I had to restart the desk and then it worked fine. Quote Link to comment Share on other sites More sharing options...
psarkissian Posted January 17, 2017 Share Posted January 17, 2017 Occurs on boot-up? Quote Link to comment Share on other sites More sharing options...
southall Posted January 19, 2017 Author Share Posted January 19, 2017 Occurs on boot-up? Thinking back I believe the mixer did freeze on boot-up so I restarted it and it was fine and then ran for nearly 2 hrs without any problems but then suddenly froze. Quote Link to comment Share on other sites More sharing options...
southall Posted January 22, 2017 Author Share Posted January 22, 2017 Tried it again today and it froze on boot up again didn't try the pots but none of the touchpad worked so I restarted it. After that it worked fine for 3hrs without fault. So the error code seems to be intermittent Quote Link to comment Share on other sites More sharing options...
psarkissian Posted January 23, 2017 Share Posted January 23, 2017 Needs to be taken into a Line 6 authorized service center. It will need a part. Quote Link to comment Share on other sites More sharing options...
southall Posted January 23, 2017 Author Share Posted January 23, 2017 any idea what the pet is so that I can give the tech an idea what he's looking for Quote Link to comment Share on other sites More sharing options...
psarkissian Posted January 23, 2017 Share Posted January 23, 2017 Might be the touch screen itself. If he's an authorized service center, the tech can get in touch with us for further guidance, if he needs it. Quote Link to comment Share on other sites More sharing options...
southall Posted January 24, 2017 Author Share Posted January 24, 2017 Ok thanks. Have spoken to the local service centre today. Will follow it up and give feedback as soon as it's fixed Quote Link to comment Share on other sites More sharing options...
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