wilkinsi Posted April 17, 2017 Share Posted April 17, 2017 If you're going to vaguely paint a bug with a wide brush, PLEASE post it in the Helix Bug Reports thread, and if it's already in there, please post a link to it. QA and I honestly have no idea what this is supposed to mean. http://line6.com/support/topic/19234-helix-spdif-out-loses-sync-too-often/ http://line6.com/support/topic/16083-helix-bug-reports/page-15?do=findComment&comment=176731 Quote Link to comment Share on other sites More sharing options...
PeterHamm Posted April 17, 2017 Share Posted April 17, 2017 QA and I honestly have no idea what this is supposed to mean. It's simple. The franistat isn't malinkered properly and the swifflet isn't showing up. Simple, really... 1 Quote Link to comment Share on other sites More sharing options...
datacommando Posted April 17, 2017 Share Posted April 17, 2017 It's simple. The franistat isn't malinkered properly and the swifflet isn't showing up. Simple, really... I thought that when I first read the post, but I remain in a constant state of flux! 1 Quote Link to comment Share on other sites More sharing options...
ketic Posted April 19, 2017 Share Posted April 19, 2017 I can't seem to successfully update to 2.2. If I do ... then the helix will go SILENT intermittently. Quote Link to comment Share on other sites More sharing options...
ColonelForbin Posted April 19, 2017 Share Posted April 19, 2017 The new Helix firmware with a bunch of bass models, hello! Thank you very much! Perfect timing, I just got a Quilter Bass Block 800 and an Ampeg 1x15 portaflex cab. Incidentally, the Quilter is thunderous. Haven't had time to test with Helix yet; pretty psyched to do so. Rattled the whole house with this little amp into an Ampeg 1x15. Didn't get it anywhere near all the way up.. And the Quilter is crazy light; weighs a whopping 4 pounds. Really! To be specific, it weighs only 3.7lbs, but has a little carry bag. So, 4lbs.. Maybe. Comes with an extra long locking power cable; thing is at least 10' long, maybe more. The amp is Class D, and pushes a true 800w at 4ohms, and can go as low as 2.5 ohms. Need to get this thing and my Helix to the jam spot, try that with my buddies new 4x10 Aguilar cab!! Cheers! Quote Link to comment Share on other sites More sharing options...
srolfs Posted April 24, 2017 Share Posted April 24, 2017 Question: I downloaded the 2.20 update to the firmware and all went well. Also downloaded the new 2.20 editor. It looks to have installed on my Mac just fine. However when I boot up the editor, I don't have the full selection of amps and effects. I then check the "About" tab and it says I have Helix Version 2.00.1. I deleted and re-downloaded the 2.20 editor a couple times from the Line 6 website but still get the "2.00.1" on my Version number. Any suggestions? Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted April 24, 2017 Share Posted April 24, 2017 Question: I downloaded the 2.20 update to the firmware and all went well. Also downloaded the new 2.20 editor. It looks to have installed on my Mac just fine. However when I boot up the editor, I don't have the full selection of amps and effects. I then check the "About" tab and it says I have Helix Version 2.00.1. I deleted and re-downloaded the 2.20 editor a couple times from the Line 6 website but still get the "2.00.1" on my Version number. Any suggestions? Make sure you not only "delete" but actually uninstall the current Helix software from your Mac. Then download and reinstall the 2.20 version of the "Helix" app which includes the Editor. I have included the link below for the Mac OS X version of the software. You can download this and compare sizes to the file you were using as a sanity check. http://line6.com/software/readeula.html?rid=7400 1 Quote Link to comment Share on other sites More sharing options...
Tavish-Rox Posted April 24, 2017 Share Posted April 24, 2017 Well, the update went well, but can't believe that L6 didn't spot the latency issue in stomp mode. I play in stomp mode almost exclusively and with 2 or 3 gigs a week the minor bug becomes a real pain in the lollipop... I've tried to set up the snapshots but there are issues there too with to as the colour LED's are always lit... oops L6 bad update boys(& Girls) you had lots of time to test this too... anytime on these fixes or shall I dig out the 500X for a while or maybe my old TS9 and EchoPark...? Hate to moan at L6 but this was a bad one.. at least for me... I still have faith in you guys and look forward to the 10 new amps and 20 new FX you'll include as compensation (wink wink) haha.. ;-) Quote Link to comment Share on other sites More sharing options...
jeffsguitars Posted April 24, 2017 Share Posted April 24, 2017 Just noticed this as well. WOW!!! Huge latency switching stomp FX on and off. Have a big audition coming up next week. This won't work!! Line 6? Really?!!!!!!!!! Quote Link to comment Share on other sites More sharing options...
gunpointmetal Posted April 24, 2017 Share Posted April 24, 2017 That's odd, I haven't seen that with my presets since updating. Is that on all patches? Newly constructed ones? Quote Link to comment Share on other sites More sharing options...
phil_m Posted April 24, 2017 Share Posted April 24, 2017 Just noticed this as well. WOW!!! Huge latency switching stomp FX on and off. Have a big audition coming up next week. This won't work!! Line 6? Really?!!!!!!!!! You really think it's a huge latency? I have verified the behavior, but what I noticed was certainly not a "huge latency". It was actually very subtle, and I had to test it out like half a dozen times to make sure... Anyway, rest easy... It's being fixed in 2.21, which will be out shortly. Quote Link to comment Share on other sites More sharing options...
Inerzia Posted April 25, 2017 Share Posted April 25, 2017 Anyway, rest easy... It's being fixed in 2.21, which will be out shortly. Good to know, thanks. I've had the screen go blank on me twice (well, black actually), and I'm really hoping it's a 2.20 bug instead of a hardware failure BTW, maybe someone will remember this issue I (and some others) had: Every previous update I can remember resulted in the loss of some of my presets. For some reason, either paths 1&2 or paths 3&4 were lost. When I tried to restore my saved patches (banks, lists or individual), those patches never came back complete. Well, I read in some of DI's posts that presets using IR slots 127 and/or 128 didn't save correctly. The bug is gone... Thanks ;-) Quote Link to comment Share on other sites More sharing options...
kronda Posted April 25, 2017 Share Posted April 25, 2017 You really think it's a huge latency? I have verified the behavior, but what I noticed was certainly not a "huge latency". It was actually very subtle, and I had to test it out like half a dozen times to make sure... Anyway, rest easy... It's being fixed in 2.21, which will be out shortly. Yes, I think it's very annoying. When I need to switch a thing on precisely for, say, the downbeat of chorus when there is no pause just before it: before the update it was very natural to hit it. Now I miss it all the time. I don't care if it's 100ms or what (probably a bit more I'd say), no point in measuring it, it just doesn't work. I guess it might be related to the volume knob lag, that could have been a sign of something being wrong internally. I get it, bugs happen but I just don't feel easy about downplaying this issue. This is really breaking a performance, what else is more important? It's a ball dropped on QA side in my opinion and it takes a month to fix. Of course, people professionally relying on Helix shouldn't have upgraded or should downgrade, the rest of us can discuss here. Quote Link to comment Share on other sites More sharing options...
zooey Posted April 25, 2017 Share Posted April 25, 2017 Do I remember someone saying that stomp changes now take effect when you RELEASE the switch, and that that was unintentional and will be fixed shortly? Not at my Helix to check. Quote Link to comment Share on other sites More sharing options...
Peter Posted April 25, 2017 Share Posted April 25, 2017 I have reinstalled FW 2.12. Great we get some new amps and effects, thanks! But the latency issue in stomp mode make most of my presets unusable. ...I hope we get the new update(2.21) soon? Quote Link to comment Share on other sites More sharing options...
jeffsguitars Posted April 25, 2017 Share Posted April 25, 2017 I rolled back to 2.12 as well. Same issue, have to make precise patch/stomp command changes to accommodate verse-chorus, verse-solo, etc. The 2.2 sounds MUCH BIGGER, but the latency makes it unusable for live performance. Quote Link to comment Share on other sites More sharing options...
phil_m Posted April 25, 2017 Share Posted April 25, 2017 I'm not meaning to minimize the issue - obviously Line 6 thinks it's an issue and is fixing it. I guess I'm just surprised it seems so noticeable to some. It's definitely one of those things I would have never noticed without someone mentioning it. And even when I did try it after it was brought up, I still found it a little hard to discern. Back when 2.20 was released, I remember someone putting a video up on Facebook showing it, and nearly every comment was like, "I don't hear anything...". I wonder if the gap is more pronounced with certain blocks or if there are multiple blocks are assigned to a footswitch... Quote Link to comment Share on other sites More sharing options...
PeterHamm Posted April 25, 2017 Share Posted April 25, 2017 I'm not meaning to minimize the issue - obviously Line 6 thinks it's an issue and is fixing it. I guess I'm just surprised it seems so noticeable to some. It's definitely one of those things I would have never noticed without someone mentioning it. And even when I did try it after it was brought up, I still found it a little hard to discern. Same for me... Quote Link to comment Share on other sites More sharing options...
Peter Posted April 25, 2017 Share Posted April 25, 2017 Back when 2.20 was released, I remember someone putting a video up on Facebook showing it, and nearly every comment was like, "I don't hear anything...". I wonder if the gap is more pronounced with certain blocks or if there are multiple blocks are assigned to a footswitch... I have some presets, where are multiple blocks are assigned to a footswitch. I think the blocks are not switching exactly at the same time and this causes a short noise/lag. If you play a song with many little distorted solo riffs, it is quite annoying. So I downgraded my helix. But it's OK, line6 will fix it. I hope that there will be many updates with new things in future! Quote Link to comment Share on other sites More sharing options...
jeffsguitars Posted April 27, 2017 Share Posted April 27, 2017 WOW!!! That was fast!! Thanks Line 6!!! 2.21 sounds HUGE and fixed the latency. The reverbs are also noticeably more removed from the primary tone. Much more 3D. Really WONDERFUL!!! Quote Link to comment Share on other sites More sharing options...
Peter Posted April 28, 2017 Share Posted April 28, 2017 Latency problem is fixed! Thanks. Quote Link to comment Share on other sites More sharing options...
jbuhajla Posted April 28, 2017 Share Posted April 28, 2017 It's simple. The franistat isn't malinkered properly and the swifflet isn't showing up. Simple, really... Rockwell Automation has been on the leading edge of this technology for years... Quote Link to comment Share on other sites More sharing options...
Zaiten Posted August 19, 2017 Share Posted August 19, 2017 If you need a looper that slaves to external MIDI clock, the Boomerang III does it and does it flawlessly. Also obeys start and stop commands. true, but it costs $500 (same as the Pigtronix Infinity), that's 1/3 of the Helix msrp for a single effect, it's also apparently discontinued. The 45000 also does quantize to midi-clock but it's more of a multi-track recorder, mixer and sampler, great alternative ...just too expensive, large and feature-loaded for those of us who want a simple looper to record short phrases to play with a live band, without MIDI clock quantize a looper is a useless gimmick outside the bedroom. Quote Link to comment Share on other sites More sharing options...
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