Enryo Posted February 20, 2017 Share Posted February 20, 2017 Hello Line 6 forum users, I was hoping you could help advise me with a dilemma that I'm having. I want to take advantage of Line 6's promotional deal for a Mission Engineering expression pedal when purchasing a helix rack and control this month so I went to Guitar Center (as I believe they are a licensed Line 6 dealer) yesterday to do so when they informed me that the earliest that a helix rack would be able to be shipped would be on the 27th of February as they didn't have one in store. I'm concerned that while I could get a receipt today, the 20th of February, showing I purchased a helix I wouldn't have the physical unit until perhaps March, when the promotion would have expired, and consequently if the serial number was needed to register the unit (as I assume it is) that I would miss the window of the promotion. Is it possible that there may be a way that even if my unit doesn't arrive during the promotional period that I could still receive a Mission Engineering expression pedal if I had proof of purchase during the promotional period? I have attempted to contact Line 6 through both repeated calls today and yesterday to the 1 (818) 575-3600 phone number they have listed as well as through a Facebook message but have yet to receive a reply. I understand that their customer service isn't listed as being open during the weekends and, while they are shown to be available on Mondays, that today is Presidents' Day in the United States so it's understandable that they may not be at work. Ideally I'd be purchasing the helix rack and control today from Guitar Center in order to take advantage of their Presidents' Day discounts but if possible I'd like to get confirmation on whether I would be able to receive the Mission Engineering expression pedal as well. Thanks for taking the time to read and any help you can offer! Quote Link to comment Share on other sites More sharing options...
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