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Two HD50X Pedals, Same Settings, Different Tones


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I purchased a HD500X  for my son about a year ago. We use it balanced directly into the mixer when playing live. It's perfect. The other guitar player in the band recently purchased one as well. The goal being to have matching tones, volume, power, etc. We are using the POD HD500X edit app. When loading the same settings or pre-set tones from the app on to the new pedal we are not getting the same sound. We have tried everything I can think of. Same guitar, cables, inputs into the mixer. We reset and updated the new pedal. The tones on the new pedal are what I would call fuzzy and not very powerful where the original pedal had a powerful deep tone.


Any suggestions?



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