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spruilldog

POD HD 500 edit not connecting to my POD HD 500

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Please help my with my connection issue.  I have had the POD HD 500 for several years and have been using the edit software with no problems.  I just bought the HD 500x and got all of that software updated and installed.  Now my old 500 will not connect to the 500 editor.  Error message is :

 

Could not connect to POD HD500

 

This editor requires HD 500 vesion 1.30 or higher

 

Run Line 6 monkey to get the latest firmware for your POD HD 500

 

 

When I run Line 6 monkey I have USB Firmware 1.04 which it says is the newest version and it says my flash memory is "unknown" .  On my POD under the setup utility I can see that the flash memory is v2.62 but it says the USB firmware is v0.00

 

I have reinstalled the usb firmware but it didn't work. 

 

When I click on the Device Firmware section on the Line 6 monkey and hit update selection I end up getting to POD HD 500 update failed. (Code 8000900C) MIDI device timed out waiting for a response. Try the update again .....

 

Any ideas how to fix this?

 

 

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Never mind.  I rebooted my computer and retrieved the USB cable that I came with my POD and it worked.  Not sure why but....

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I'm having the same problem so i rebooted my computer and it still doesn't lollipoping work!!

I'm lollipoping over this.

I never had these problems with the XT and the previous varian

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I've had the same problem with my HD500X and I called Line 6 and they pointed out that I was using the usb ports on the front of my PC and suggested that I use the ports on the back of the computer instead.  I ran into the front for more than 2 years with no issues and then I got the same errors you did.  As soon as I plugged into the back of the PC the problem went away and hasn't come back. Good luck!

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