steevw7 Posted March 20, 2017 Share Posted March 20, 2017 Had a weird issue at rehearsal. Using Helix, JTV69 with VDI cable to change preset guitars, tuning, etc. (Queen show). In the middle of a song my tuning changed. Thinking it was mechanical (using trem), I tuned my low E back to pitch...(went to C#). So after song, I moved the tuning switch on the variax and it didn't change any tunings. No tuner either, so guitar was not hitting Helix, I think. So, I unplugged the VDI from variax and plugged back in...It reset and all was good, except it changed my volume and was really loud. So before I start my troubleshoot, any clue from you guys where the issue might be? Hoping it is just the VDI cable (although it is pretty new). Debating about using regular cable with battery and programming the Variax and make the model changes manual instead of Helix...but It always worked so well before (podxtlive, X3, HD500). Hate to loose that functionality. Oh, this happened to me on the last gig I did with another project on the last song too. Any advice? A little unnerving. Quote Link to comment Share on other sites More sharing options...
specracer986 Posted March 20, 2017 Share Posted March 20, 2017 One thing I'm not getting from your description. Did you have an alternate tuning programmed into the Helix patch you were using? If not, then the Helix getting a command to change the tuning sounds like a problem with the JTV. I'm also deep into the JTV / Helix combination, and yes I worry about some quirkiness that goes on occasionally. I'm hopeful that it's going to all get better with each firmware update, or WB update. Quote Link to comment Share on other sites More sharing options...
steevw7 Posted March 21, 2017 Author Share Posted March 21, 2017 I do have a few model and also tuning changes programmed. The change happened while I was playing and not switching anything. The cap that closes the VDI output on Variax is broken off and wondering if maybe dust or something got in. Gonna try a few things out and have rehearsal on Saturday, we'll see how it goes. I have a first year JTV with the high e fall off, model switch issue and older firmware. Debating about updating to the HD version and seeing if maybe that plays nicer with the helix. Quote Link to comment Share on other sites More sharing options...
psarkissian Posted March 21, 2017 Share Posted March 21, 2017 "I have a first year JTV with the high e fall off, model switch issue and older firmware. Debating about updating to the HD version and seeing if maybe that plays nicer with the helix."--- As reasons go, it's a possibility, it would explain certain mis-triggering on some of what you are doing. Quote Link to comment Share on other sites More sharing options...
FlyingsCool Posted March 24, 2017 Share Posted March 24, 2017 One thing I'm not getting from your description. Did you have an alternate tuning programmed into the Helix patch you were using? If not, then the Helix getting a command to change the tuning sounds like a problem with the JTV. I'm also deep into the JTV / Helix combination, and yes I worry about some quirkiness that goes on occasionally. I'm hopeful that it's going to all get better with each firmware update, or WB update. Given it's going to be the first release of the real Variax integration, I'm expecting some initial bugs.... But I can't wait.... I don't have a 500X, so using Workbench to make adjustments is a pain in the butt, and I'd really like to dive into it... despite the option overload anxiety I get when I look at the interface. O_o Quote Link to comment Share on other sites More sharing options...
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