bc05 Posted April 10, 2017 Share Posted April 10, 2017 Hi all I had to have my lovely JTV 89 serviced and they effectively had to replace the digital board inside - its 'brain' so to speak. Now when I connect to Line 6 Monkey its coming up as a Variax Standard?! I am assuming the board put in is a new Standard chipset but it means I CANNOT ROLL BACK FIRMWARE TO 1.9 or ANY of the builds I was accustomed to?? Also all the tunings are weird and the drop tunings on the low string have an unpleasant warble. Additionally the modelled guitars are VERY quiet compared to the Variax Mags... Please help me make the best of the situation! Cheers PS I have a glorious Helix and am connecting via the VDI cable for all and now use Workbench HD through the Helix Have a great day Line6ers! Quote Link to comment Share on other sites More sharing options...
eenymason Posted April 10, 2017 Share Posted April 10, 2017 Hi all I had to have my lovely JTV 89 serviced and they effectively had to replace the digital board inside - its 'brain' so to speak. Now when I connect to Line 6 Monkey its coming up as a Variax Standard?! I am assuming the board put in is a new Standard chipset but it means I CANNOT ROLL BACK FIRMWARE TO 1.9 or ANY of the builds I was accustomed to?? Also all the tunings are weird and the drop tunings on the low string have an unpleasant warble. Additionally the modelled guitars are VERY quiet compared to the Variax Mags... Please help me make the best of the situation! Cheers PS I have a glorious Helix and am connecting via the VDI cable for all and now use Workbench HD through the Helix Have a great day Line6ers! Take it back and demand a correct board be installed... Quote Link to comment Share on other sites More sharing options...
Rocco_Crocco Posted April 10, 2017 Share Posted April 10, 2017 Take it back and demand a correct board be installed...Absolutely agree. Quote Link to comment Share on other sites More sharing options...
cruisinon2 Posted April 10, 2017 Share Posted April 10, 2017 Ahh, the joys of the "authorized service center"...I'd poke fun at this, but it hardly seems necessary. Clearly they gave you the wrong hardware and/or flashed the right hardware with the wrong code. Take it back... Quote Link to comment Share on other sites More sharing options...
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