Help me please I can't use Pot HD 400

[migh3y]

I just brought POD HD 400 from Japan (it's second handed)

after today all fine i can use it fine i can connect it to my pc also Driver and after i try to use POD HD 400 Edit it's stuck at Receiving  Present 0%

so i waiting for an hour but noting happened so after that display gose noting there's noting on display and then i try to update so it's gose to v2.01

but i still can't use it but it still can connect to Line 6 Monkey 1.74 and i tried to Update USB firmware- Flash Memory to 1.31 because 2.01 won't work and it can't do anything so while Update it failed so now i'm stuck with Display (POD HD400 V1.31 Please Wait ... ) even i do factory reset it won't help

so i really need help please reply ; - ;

[bjnette]

Make sure your USB cable is a good one that works.

It could of been latest Edit not working with older Firmware.

Make sure you are using the main USB port from computer. Do not use a USB hub.

Make sure your internet connection is good.Download onto the computer latest drivers and 

Edit software and Monkey.

Update to the latest firmware thru Monkey until it is complete, It can take a while,

Let us know how you go with it.

[zerohour420]

I too am having this same problem with Windows 10 and my HD400. It was working 2 months ago, now it's not. Monkey tries to download it, then I get an error and it stops.