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parker1963

Helix Rack Foot controller Corrupted Display

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Odd thing this, Button 5 display flashes when selected and the display eventually corrupts, I've swapped Cat 5 leads etc and still no Joy, It's only a couple of weeks old, if its a flash reset it'll be a lot easier than going back to the shop, if not, off it goes

 

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Open up a support ticket with Line 6 and they will get you taken care of. 

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........ if its a flash reset it'll be a lot easier than going back to the shop, if not, off it goes

Have you tried reflashing? I'm not sure that you can reflash just the Control device. You may have to reinstall the Helix Rack firmware with the Control device disconnected, then connect the Control device to trigger its firmware reinstall.

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