glideman Posted July 27, 2017 Share Posted July 27, 2017 Well... It happened. Helix backpack is great but THE ZIPPER IS A SACK OF SH@T!!! Waste of freaking money... but I love it so... LoL Quote Link to comment Share on other sites More sharing options...
cruisinon2 Posted July 27, 2017 Share Posted July 27, 2017 That's what they get for partnering with the Sack of Crap Zipper Company, of Squashed Possum, TN...;) Quote Link to comment Share on other sites More sharing options...
glideman Posted July 27, 2017 Author Share Posted July 27, 2017 Edit: Day before gig break after loading the rest of the trailer... so I had a meltdown... Apologies. I baby my toys four the most part so it just hit me wrong... couldn't even save the day with the other side zipper... It went sliding right off of one side, too. Frank said they'll fix it. It was just painful that it slipped the track so easily on both zipper pieces on the main Helix compartment. I love that dang bag and it hurt my wittle feewings... Wahhhhhhh... :P 2 Quote Link to comment Share on other sites More sharing options...
ADBrown Posted July 28, 2017 Share Posted July 28, 2017 Frank said they'll fix it. It was just painful that it slipped the track so easily on both zipper pieces on the main Helix compartment. I love that dang bag and it hurt my wittle feewings... Wahhhhhhh... :P I hear you, it sucks when gear goes down, especially leading up to a gig! Thankfully Frank goes absolutely above and beyond to make sure everyone is happy. It sounds like you honestly may have had a bad/faulty zipper. I've been using my bad for quite awhile on the road/gigging and it has been holding up very well. I'm sure it will be taken care of good as new. Quote Link to comment Share on other sites More sharing options...
glideman Posted July 28, 2017 Author Share Posted July 28, 2017 New one on the way! Frankand Line 6 are second to none on customer service and satisfaction!!!!!!!! 2 Quote Link to comment Share on other sites More sharing options...
MusicLaw Posted July 28, 2017 Share Posted July 28, 2017 Yes they are! 2 Quote Link to comment Share on other sites More sharing options...
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