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thecoltonfactor

"You have an active trial license, but you have reached the maximum number of authorizations"

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Hello all!

I recently downloaded the new Helix Native plugin through Sweetwater for the 14 day free-trial. I logged into my Line 6 account through the VST, but when I go to "Authorize This Computer", I get the message referenced in the title, along with the message "Your account has reached the limit of computer authorizations for Helix Native. Please sign into your Line 6 account to manage your computer authorizations.". So I went into my license manager, Helix native is not listed there. Only my computer, my UX2, and Pod Farm are shown. I went to my account on the line 6 website but it wasn't listed under Authorizations either. Restarted computer, etc, no luck. 

 

Anyone else having this problem or know how to help?

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I am also having this issue. All of my previous computers have been deauthorized, and I still can't authorize my current desktop.

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