philip2364 Posted August 22, 2017 Share Posted August 22, 2017 ​Does anyone here has the same problem that the bluetooth doesn't work? The button wont flash the blue light and my phone can't search it and pair it . What can i do? open it and fix it by myself? Quote Link to comment Share on other sites More sharing options...
nigelwee Posted August 23, 2017 Share Posted August 23, 2017 I personally haven't experienced this issue but maybe try the following? - disconnect any other BT devices connected to the phone - restart both Firehawk and device - then try again I wouldn't be opening the Firehawk - assuming you bought this new. Or try factory resetting it: "To perform a factory reset on the Line 6 FIREHAWK FX, press and hold the "Master Volume knob" and the "TAP button" as you turn on the unit. Quote Link to comment Share on other sites More sharing options...
philip2364 Posted August 23, 2017 Author Share Posted August 23, 2017 ​All you said was tried, but thanks ​I think the bluetooth component behind is malfunction, how can i get a new one? ​I'm a engineer, maybe I can change it by myself Quote Link to comment Share on other sites More sharing options...
suedehead99 Posted August 24, 2017 Share Posted August 24, 2017 Can you not return it? If you're within warranty can you get it exchanged? Quote Link to comment Share on other sites More sharing options...
JamieCrain Posted August 24, 2017 Share Posted August 24, 2017 I have the same issue. My fix is to kill the app on the iPad, restart the app, log in again, reconnect to FHFX, and it's sorted. Quote Link to comment Share on other sites More sharing options...
VAX700 Posted August 30, 2017 Share Posted August 30, 2017 Did any of the above solutions work? It would be good if you let us know. If not, you need to answer a few questions so we can get to the bottom of this. What device are you using for the remote app? I Did you get your Firehawk FX new or used? Did the BT button ever work? If it's new, whatever you do, don't open it... you'll void the warranty. Here's my advice: 1. Turn off the BT on your phone/tablet... better yet turn off your device completely. 2. Do a factory reset on your Firehawk. Hold down the "Master Volume knob" and the "TAP button" as you turn on the unit. Wait for the unit to reset, and then power it off for 30 seconds. 3. Turn your Firehawk back on and wait for it to boot. Then push the BT button and see if it flashes. If not, your unit is defective and needs to be returned for replacement or servicing. 4. If the BT button flashes, turn on the BT in your device and pair with your unit. Then open the Firehawk Remote app and see if it syncs with your unit. If you have trouble syncing, make sure you have the latest app (I think it's v. 1.3.3 build 68); and make sure the os in your device is also up to date. Let me know if this works. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.