supertonic_jack Posted September 12, 2017 Share Posted September 12, 2017 The following error comes after manually selecting the 2.22 version file (as well as automatically): See screenshot Quote Link to comment Share on other sites More sharing options...
cruisinon2 Posted September 13, 2017 Share Posted September 13, 2017 Screenshot didn't make it... Quote Link to comment Share on other sites More sharing options...
Rocco_Crocco Posted September 14, 2017 Share Posted September 14, 2017 Did you plug a 1/4" cable into the guitar? You must do this or the update won't work. . Quote Link to comment Share on other sites More sharing options...
psarkissian Posted September 14, 2017 Share Posted September 14, 2017 Check the Knowledge Base regarding that. Make sure you have the battery plugged in. It's to engage the battery during the update. Quote Link to comment Share on other sites More sharing options...
supertonic_jack Posted September 15, 2017 Author Share Posted September 15, 2017 ah somehow the screenshot was removed. bravo!^^of course i plugged in a 1/4 " cable in order to turn the guitar on. well the factory reset (as described in the manual) didn't work either. a line 6 employee told me that it is not possible anymore for the jtv-89f i got (>wtf line6?)well but i found the solution to the reinstallation problem with the flash memory. I put the usb interface from the varaix into a usb hub and not the usb port directly (again > WTF LINE 6???). so my advice for everybody having issues with the line 6 monkey and updating >>> try other usb ports ;) Quote Link to comment Share on other sites More sharing options...
psarkissian Posted September 15, 2017 Share Posted September 15, 2017 Factory reset is done by re-Flashing the guitar using Line 6 Monkey. http://line6.com/support/page/kb/_/guitars/jtvvariax-reflash-and-software-update-instruct-r309 Do not use USB hubs when connecting to Line 6 products. 1 Quote Link to comment Share on other sites More sharing options...
supertonic_jack Posted September 15, 2017 Author Share Posted September 15, 2017 Factory reset is done by re-Flashing the guitar using Line 6 Monkey. http://line6.com/support/page/kb/_/guitars/jtvvariax-reflash-and-software-update-instruct-r309 Do not use USB hubs when connecting to Line 6 products. Well yes, but why did it work over the hub and not directly? And how can I upload a screenshot here in this forum? how?? I want to show you the error message what happens if I plug in the Variax USB interface directly. Quote Link to comment Share on other sites More sharing options...
psarkissian Posted September 15, 2017 Share Posted September 15, 2017 There's a link below in the message frame to upload attachments, with a 2MB file size limit. The hub probably has a DC supply. Works with hub, but not the interface direct,.... odd. Quote Link to comment Share on other sites More sharing options...
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