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Helix Buzz Issue

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I’ve had a helix for a few months. I’ve used it primarily at lower volume in my studio and it’s been a little noisier than I liked but it sounded good and the noise wasn’t over powering. I’ve been using the 1/4†outs.

 

I finally decided to try it as a pedalboard. I plugged the helix into the amp with the helix powered off and there was instantly a overbearing buzz. Sounds like a bad ground. Happens on all the 1/4†outputs. It’s the same buzz I’ve been hearing when I record in my studio.

 

It happens with the helix off and on regardless of the guitar or settings on the helix. The noise is unaffected by the helix master volume.

 

See video below:

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Test outlets for proper ground and make sure the various devices are plugged into outlets that are on the same circuit. Devices plugged into different outlets on different circuits can cause that.

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Same thing with me in my house. It is not my Helix, it is my LED lighting on the same circuit. 

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It could be a placement issue as well. Drum machines, mic preapms, wall warts, a computer, and tons of other stuff, can all induce noise.

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Did you ever get this sorted. I am getting a similar issue when I try to connect it to my Mooer Baby Bomb 30 

 

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On 8/2/2019 at 2:38 PM, kazen said:

@wysbcc, I’ve got cricket like sound with Baby Bomb 30.  Did u ever get sorted?

CA363338-2CB8-4A3F-B4EA-35FBCB876464.MOV

 

Hey Kazen, that problem is related to the ground on the Baby Bomb, or lack of. I used one of those  Ebtech Hum X Ground Loop Hum Exterminators with my Baby Bomb and it resolved the problem. I happened to have one, so not really suggesting that the only fix is a 70 dollar plug to plug the baby bomb into...but it is the type power supply being used that is creating a ground issue. 

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