talwilkins 95 Posted October 23, 2017 When i use the Wah with auto engage function I notice a problem. I have the wah turn off at heel down position (0%) and engage at 1% The wait parameter is set at 1000ms (1 second) When I rock the footpedal back and forth, never being at heel down position for 1second, the wah still turns off every now and then. This is really annoying. Does anyone else experience this? Is there a way to avoid this? Is it a bug? 1 Quote Share this post Link to post Share on other sites
talwilkins 95 Posted December 9, 2017 Anyone? Quote Share this post Link to post Share on other sites
duncann 758 Posted December 9, 2017 Just tried with your settings and the onboard pedal. I did notice that if you operate the pedal quickly, going through its range multiple times, starting from the toe position, it takes anywhere from 3 or 4 seconds (with an operating frequency of about 1s per full range and back) before the wah block disengages. What's even weirder is you can be about halfway through the test, stopping at the toe position, come back later and continue the test as if you hadn't stopped at all. So from toe to toe twice (about 2 seconds), stopping at the toe position for however long, then after 1.5 or 2.5 more counts you can see the wah block disable immediately upon hitting the heel postion. This definitely seems like a bug. Quote Share this post Link to post Share on other sites
talwilkins 95 Posted December 9, 2017 Thanks for reacting and testing this. I have opened a ticket. Quote Share this post Link to post Share on other sites
TLF2007 25 Posted December 10, 2017 Thought it was me... thanks for the post. Quote Share this post Link to post Share on other sites
Pezza 27 Posted December 12, 2017 I'm experiencing exactly the same behaviour. It makes the auto engage function all but unusable for me. Hopefully it'll be fixed in the next update. Quote Share this post Link to post Share on other sites
a2dconverterguy 49 Posted December 12, 2017 Hey Tal, It looks like there is a counter that adds up the time that you hit 0% while playing the wah... When the time that you hit 0% in multiple instances exceeds the Wait time, the Wah is Bypassed momentarily. (i.e. lets say your wait time is 1000mS and, during your wah-ing, you momentarily hit 0% four times for 250mS... on the last time you hit 0% the Wah will bypass momentarily) It should work like this: The counter should reset to zero every time you do not remain at 0% for the bypass Wait time. Hopefully Line 6 will identify this and correct it in the next FW update. @Digital_Igloo Seeya Joe 1 Quote Share this post Link to post Share on other sites
talwilkins 95 Posted December 12, 2017 Hey Tal, It looks like there is a counter that adds up the time that you hit 0% while playing the wah... When the time that you hit 0% in multiple instances exceeds the Wait time, the Wah is Bypassed momentarily. (i.e. lets say your wait time is 1000mS and you momentarily hit 0% four times for 250mS... on the last time you hit 0% the Wah will bypass momentarily) It should work like this....the counter should reset to zero every time you do not remain at 0% for the bypass Wait time. Hopefully Line 6 will identify this and correct it in the next FW update. @Digital_Igloo Seeya Joe Sounds as a plausible programming error. I made a support ticket for it so let's see what Line6 says. I'll keep you all posted Quote Share this post Link to post Share on other sites
HonestOpinion 798 Posted December 12, 2017 Hey Tal, It looks like there is a counter that adds up the time that you hit 0% while playing the wah... When the time that you hit 0% in multiple instances exceeds the Wait time, the Wah is Bypassed momentarily. (i.e. lets say your wait time is 1000mS and you momentarily hit 0% four times for 250mS... on the last time you hit 0% the Wah will bypass momentarily) It should work like this....the counter should reset to zero every time you do not remain at 0% for the bypass Wait time. Hopefully Line 6 will identify this and correct it in the next FW update. @Digital_Igloo Seeya Joe Sounds as a plausible programming error. I made a support ticket for it so let's see what Line6 says. I'll keep you all posted You may want to update your ticket with the observations from a2dconverterguy. They should give Line6 a leg up on identifying the bug more quickly. Quote Share this post Link to post Share on other sites
HonestOpinion 798 Posted December 12, 2017 Hey Tal, It looks like there is a counter that adds up the time that you hit 0% while playing the wah... When the time that you hit 0% in multiple instances exceeds the Wait time, the Wah is Bypassed momentarily. (i.e. lets say your wait time is 1000mS and you momentarily hit 0% four times for 250mS... on the last time you hit 0% the Wah will bypass momentarily) It should work like this....the counter should reset to zero every time you do not remain at 0% for the bypass Wait time. Hopefully Line 6 will identify this and correct it in the next FW update. @Digital_Igloo Seeya Joe This sounds eminently plausible. Did you derive this from Tal's post or was this the result of testing? Quote Share this post Link to post Share on other sites
a2dconverterguy 49 Posted December 13, 2017 Hey H. O. My testing confirmed the bug.... it is very easy to replicate.... Hopefully this will be fixed in the next update Seeya Joe Quote Share this post Link to post Share on other sites
talwilkins 95 Posted December 14, 2017 You may want to update your ticket with the observations from a2dconverterguy. They should give Line6 a leg up on identifying the bug more quickly. I updated the ticket. Thaks for the suggestion! 1 Quote Share this post Link to post Share on other sites
a2dconverterguy 49 Posted December 14, 2017 Here is a video showing the problem... Quote Share this post Link to post Share on other sites
a2dconverterguy 49 Posted December 17, 2017 I opened a ticket as well and I attached a link to the video that explains the problem... Line 6 support responded that they would present this to the team to see if they are aware of it. Seeya Joe Quote Share this post Link to post Share on other sites
HonestOpinion 798 Posted December 17, 2017 Hey Tal, It looks like there is a counter that adds up the time that you hit 0% while playing the wah... When the time that you hit 0% in multiple instances exceeds the Wait time, the Wah is Bypassed momentarily. (i.e. lets say your wait time is 1000mS and, during your wah-ing, you momentarily hit 0% four times for 250mS... on the last time you hit 0% the Wah will bypass momentarily) It should work like this: The counter should reset to zero every time you do not remain at 0% for the bypass Wait time. Hopefully Line 6 will identify this and correct it in the next FW update. @Digital_Igloo Seeya Joe I updated the ticket. Thaks for the suggestion! Thanks for addressing this! Quote Share this post Link to post Share on other sites
ric1966 33 Posted January 23, 2018 Any update on the resolution? Quote Share this post Link to post Share on other sites
glombi_72 9 Posted January 24, 2018 Thanks, I have this exakt same issue. I use the toe switch at the moment, but would prefer auto engage... Quote Share this post Link to post Share on other sites
talwilkins 95 Posted January 24, 2018 Hey, I totally forgot to update the thread :unsure: This was the response from L6: Hi, Unfortunately this is a bug in the Helix at the moment. It is slated for a fix in the next release. thanks for your patience. I believe the next update is due soon, right? Quote Share this post Link to post Share on other sites
ric1966 33 Posted January 24, 2018 Good news! Thanks for the update. Quote Share this post Link to post Share on other sites
spikey 643 Posted January 25, 2018 Hey, I totally forgot to update the thread :unsure: This was the response from L6: Hi, Unfortunately this is a bug in the Helix at the moment. It is slated for a fix in the next release. thanks for your patience. I believe the next update is due soon, right? Thanks for the info! Quote Share this post Link to post Share on other sites
