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computer not recognizing firehawk fx


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I plug my firehawk fx into my computer (USB), but the computer doesn't recognize it.

WIndows 10.

Tried cycling power a few times. 

WHen I right click the sound options, I have a tab for  recording devices, but Firehawk isn't one of them.


I opened Audacity, it didn't recognize Firehawk.

I opened Sony SOund Forge, it doesn't either.


How to I get the computer to recognize the USB input from Firehawk?




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