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spearmint95

[SOLVED] Can't use Helix Native in Reaper After Updating, Errors 8201 and 8218

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UPDATE: The problem has been solved! I spoke to Jason from the Line 6 support team and he told me that the problem was probably leftover files from the older version of Native. Instead of deleting the plugin from the VST folder, I went to add/remove programs and used the Helix Native uninstaller. After that I installed 1.10 and I was fine!! Thank you Jason from Line 6!

 

Hello everyone! I'm having trouble getting the new update to work in Reaper. I used the previous version of Native just fine, this 1.10 update is the first version that has given me trouble.

 

When I open up the FX/plugins section on my track and add Native to it, I'm greeted with a slightly black tinted window and this error: 8201

 

rrc9LGT.png

 

I saw that someone was having a similar issue on the previous version so I clicked the gearbox in the bottom left, deauthorized my computer, closed reaper, relaunched it, loaded the Helix Native plugin that was my the track and saw this.

 

3ISTK2Y.png

 

I choose authorize and get this. Yay!

 

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But then...sadness. A new error arises!

 

8hD2Jxt.png

 

I've reinstalled the plugin multiple times and I've still had the same issue. I've restarted my computer and all that...still. The only way I got Native to work was to reinstall the previous version and use that one instead...but I wanna play with the new toys. :(

 

Any help is appreciated! Thanks!

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