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ElPee714

Variax 700 not compatible with Workbench HD?

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Slowly coming around to testing out a new to me Variax 700.  In fact I just even though I've had it in my possession for a while, I just registered it.  I was told I would need to install Workbench and Monkey in order to adjust/change custom settings.  So I did thinking I could figure out how to download to the guitar.  After installing Workbench HD and ensuring all updates on the Monkey were current, I was still back to square one.  So I asked again and was then told ,much to my chagrin, in order to install custom tunings/guitars for the selector switch, I would need to use a Line6 interface.  Was contemplating upgrading my system and trading in the other guys stomp box for the HD500 or even better the Helix, but wisely(? to be determined,) I bought the Line6 USB interface.  Nothing like the pictures, but I'm glad it's not as big as I thought it would be.  Regardless, I'm beginning to feel like I've just bought another boat.  I can successfully connect to the computer and both lights go steady GREEN when I have the TRS 1/4" inch and Variax cable plugged into the guitar. What get's me is the Workbench HD pop up blocker that states: The connected Variax is not compatible with Workbench HD. You must use a James Tyler Variax version 2.00 or higher. I was originally sold on the ability to adjust the custom tunings.  There are some installed, but way out of whack. I saw a possible workaround for the Mac's but not sure it works for iOS.  I've searched the Forums and found where others had issues of batteries or no 1/4" cable plugged in. That would lead to it should work. 

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It appears as if I wasted a few hours trying to figure this out. Bottom line is bad gouge. I was told to use Workbench HD and it would be the shizzle coupled with the old Workbench is no longer. Well HD probably works for the "newer" models but did not work for me with the antiquated 700 that still has the plastic protective covering on the back panels. And although Workbench is not under the Windows 10 system, I found one that worked under Windows 7 or 8.  It did require an additional install of Java if you're not already equipped.  Now I am down to trying to determine how to upload presets to the guitar. For instance do I need to have the instrument selector switch pulled out or pushed in.  Looks like I've managed to get rid of some awful presets so I know something is going on. I guess a few more hours and hopefully this boat will no longer require the constant input of cash. For those that may be in the same predicament, I'll let you know what I find as a good user  manual has yet to be found. 

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Basically what I said which contradicts what I was told.  I suspect the 1.75 version is the "newest." which works and there is no thoughts going into upgrading it to resemble the HD or making the HD compatible with the 700.  The trial by error will continue until the frustration level mandates more time away before toothpicks are made.

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300, 500, 600. 700 Variax be legacy products.  It's never been any secret they won't work with WBHD. 

 

I still use old Workbench on Yosemite.  It's a little buggy (mainly won't shut down without force quit) but I do all sorts of tunings on trusty old 500.  

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Look through the forum ... you can read about others struggling to get legacy Workbench to work with their legacy Workbench. I got mine working, but it was so convoluted I don't even remember how. Some succeed, some don't. Some have been institutionalized. And success seems to vary by computer platform, OS version, and planetary alignment.

 

Line 6 customers shouldn't have to resort to keeping an old computer or performing Java workarounds just to use their trusty old Variax guitars with Workbench.

 

There are a few things we can do to pressure Line 6 to update Workbench so it works with recent computers and operating systems:

 

1) open a support ticket here https://line6.com/support/tickets/add.html and the more the merrier. Squeaky wheel gets the grease.

2) be vocal on these and other forums

3) vote for support in Line 6 Ideascale right here. You'll need to register for Ideascale if you haven't already. (In my opinion, the lack of legacy Variax support shouldn't require an "idea" for submission. But sometimes you gotta approach a problem from all angles.)

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