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I recently downloaded Line 6 Monkey off of the website and have went to install it however when I got to the page allowing me to check for updates it says it cannot connect to the internet even though I have and there are other tabs open on my laptop that are working just fine with the internet connection, I've tried disconnecting and reconnecting but it still says there's a problem and I have no active anti-virus' or anything that may obstruct it so i'm really stuck on what to do here?? :(

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I am having this issue as well... I have already tried to uninstall and reinstall with no luck. It will let me login but then when I go to search for updates it doesn't connect to the server. Have you had any luck? Is there something else I can try? The line 6 updater will not recognize my device either so I'm just sitting here with a bunch of new gear and a new computer that I can't use... 

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I am having this issue as well... I have already tried to uninstall and reinstall with no luck. It will let me login but then when I go to search for updates it doesn't connect to the server. Have you had any luck? Is there something else I can try? The line 6 updater will not recognize my device either so I'm just sitting here with a bunch of new gear and a new computer that I can't use...

You can download all the drivers/updates straight from line6.com and bypass using monkey. Are you having trouble registering your device?

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I uninstalled everything and reinstalled and now it recognizes my device and I was able to update all of my drivers/firmware. I'm not 100% sure what the line 6 updater updates but that is still not recognizing my POD.

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You will have to register your pod. Either using the line6 license manager or log into your account at line6.com, under the hardware and software section.

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The same problem:

 I have the Line6 License Manager Installed.

I download the POD 500x drivers directly from the Line6 web, not by Line6 Monkey.

My computer recognizes the POD usb conected.

But when I run Line6Monkey the only device listed is PODxt and it can not conect to the Line6 Server...

Is Line6 going to solve this???

Line6.png

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It might be best to contact line6 directly with your error code. You can open a support ticket once you have signed in to your account at line6.com.

Or search your error code in Google and look at older posts and what people have tried.

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