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EXP 1 pedal problem

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I have a problem with my expression pedal, it doesn't go down to 0% unless i pull it hard with my hand! it usualy stays around 40%. It's the same whether i use it as a wha, volume pedal, or to control anything. so i guess it might be a mechanical problem... i already use the wrench to losen it more, didn't work, then use it to tighten it more, and it's always the same result... any thoughts? 

 

you can see it in the video

 

 

Thanks!

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I have a problem with my expression pedal, it doesn't go down to 0% unless i pull it hard with my hand! it usualy stays around 40%. It's the same whether i use it as a wha, volume pedal, or to control anything. so i guess it might be a mechanical problem... i already use the wrench to losen it more, didn't work, then use it to tighten it more, and it's always the same result... any thoughts? 

 

you can see it in the video

 

 

Thanks!

 

 

You might try some of the maintenance procedures outlined in this document.  Hope this helps you.  Line 6's technical support is also very helpful.

 

http://line6.com/support/page/kb/_/effects-controllers/helix/helix-pedal-maintenance-procedure-r861

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Yeah, try the procedure, and I wouldn't pull that hard on the pedal. You may permanently damage something. 

 

Open a support ticket with Line 6 if the procedure doesn't get you anywhere. 

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Line6Will posted:

 

Don't do anything! It auto calibrates. If you're having trouble getting the pedal to stay at 0% it might be due to the tension being too loose. Try tightening it with the provided hex wrench.

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