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angelmidi

Variax 600 & Pod HD 500 conflict

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Hi. My Pod HD500 does not recognize a Variax 600. I have updated everything through Monkey. I tried with a new cable. Nothing to do. Does anyone know what I should do to solve this situation?

Thanks.post-173542-0-51863800-1513189715_thumb.jpg

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Can you be more specific? Describe the cable you are using. Can you hear the Variax over the cable?

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I mean the RJ45 cable that goes directly to the Variax input of the HD 500. Then the screen of the image should show the Variax model and the firmware version, but this does not happen.

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Make sure you use a true VDI cable (with the protective housing on both ends). Don't use a regular unprotected RJ-45 cable. Check the cable socket on both the HD500 and the Variax. If there are any bent pins/wires use a J-hook (fashion one from a twist-tie wire) and gently straighten the pins. If that doesn't work I suggest you open a support ticket.

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