Phaedrus51 Posted January 23, 2018 Share Posted January 23, 2018 I play some older Prog. material (Genesis, Yes, etc.) and use a 12/4 double-neck. I use a G10 for the guitar and another for the bass. Recently while rehearsing the 12-string signal seemed to drop completely and the bass sounded very strange. What happened was that the bass signal jumped from my G10 unit going into my bass pedal board over the the B10 unit connected to the guitar pedal board. I plugged each wireless back into their appropriate bass unit, took them back out, plugged them into the appropriate instrument and all was well. A few minutes later the guitar dropped again as the bass took over the guitar unit and went back in the guitar pedal board. Thanks -jb Quote Link to comment Share on other sites More sharing options...
jbuhajla Posted January 25, 2018 Share Posted January 25, 2018 I play some older Prog. material (Genesis, Yes, etc.) and use a 12/4 double-neck. I use a G10 for the guitar and another for the bass. Recently while rehearsing the 12-string signal seemed to drop completely and the bass sounded very strange. What happened was that the bass signal jumped from my G10 unit going into my bass pedal board over the the B10 unit connected to the guitar pedal board. I plugged each wireless back into their appropriate bass unit, took them back out, plugged them into the appropriate instrument and all was well. A few minutes later the guitar dropped again as the bass took over the guitar unit and went back in the guitar pedal board. Thanks -jb Is this the first time this has happened or did you just start using these units and this is the behavior from the beginning? Is sounds like it may be happening when the guitar transmitter goes into sleep mode. Have you made sure the firmware is up to date on both units? Quote Link to comment Share on other sites More sharing options...
Phaedrus51 Posted January 25, 2018 Author Share Posted January 25, 2018 Hi and thanks for the reply. I have been using these for a while and have never experienced this. I do find the sleep mode a bit aggravating as sometimes I need to quickly switch to the 12 string and it's gone off to sleep mode. My work around is to try to switch on the 12-string and strum it a few times to wake up the G10. I have not done a recent firmware update. Can you give me a short tip as to what I need to do there? A couple times now I have pulled both G10's from the double, swapped basses, plugged in the bass G10 and it's 'dead'. Plug it into the base unit and then immediately take it out and back into the bass and it's okay again. Quote Link to comment Share on other sites More sharing options...
Phaedrus51 Posted January 25, 2018 Author Share Posted January 25, 2018 As an update...I did find the Line 6 Updater and used this on both units. There is not update for the receiver and the transmitter included an update to correct an issue of not going in to sleep mode. Quote Link to comment Share on other sites More sharing options...
jbuhajla Posted January 26, 2018 Share Posted January 26, 2018 As an update...I did find the Line 6 Updater and used this on both units. There is not update for the receiver and the transmitter included an update to correct an issue of not going in to sleep mode. That may take care of the issue. Quote Link to comment Share on other sites More sharing options...
Phaedrus51 Posted January 27, 2018 Author Share Posted January 27, 2018 Nope, still an issue. Went to the rehearsal room with two newly updated G10's, plugged the bass transmitter in and then the guitar. No guitar, bass out of the guitar receiver. Unplugged them both and put them back into their perspective receivers and then back into the instruments and the were 'aligned' properly again. I just can't risk this craziness in a live performance. They've performed fine until the last couple weeks and no other equipment changes have taken place. Quote Link to comment Share on other sites More sharing options...
jbuhajla Posted January 29, 2018 Share Posted January 29, 2018 Nope, still an issue. Went to the rehearsal room with two newly updated G10's, plugged the bass transmitter in and then the guitar. No guitar, bass out of the guitar receiver. Unplugged them both and put them back into their perspective receivers and then back into the instruments and the were 'aligned' properly again. I just can't risk this craziness in a live performance. They've performed fine until the last couple weeks and no other equipment changes have taken place. Did you open a support ticket with Line 6? Quote Link to comment Share on other sites More sharing options...
Phaedrus51 Posted January 31, 2018 Author Share Posted January 31, 2018 Next step I think. Thanks again. Quote Link to comment Share on other sites More sharing options...
Phaedrus51 Posted February 3, 2018 Author Share Posted February 3, 2018 jbuhajla just and FYI from Tech Support... Hi, I'm sorry about the trouble with your gear. If you're using 2 G10 systems on stage at the same time you need to sync them separately. Power up the first receiver, then plug in the transmitter and sync it. Then take it out and plug it into your guitar. Then power up the 2nd unit and repeat those steps. Don't try to sync one unit while the other is powered on, they will get on each other's channels. Let me know if you have any more questions. Thanks, Will - Line 6 Support Quote Link to comment Share on other sites More sharing options...
jbuhajla Posted February 5, 2018 Share Posted February 5, 2018 jbuhajla just and FYI from Tech Support... Hi, I'm sorry about the trouble with your gear. If you're using 2 G10 systems on stage at the same time you need to sync them separately. Power up the first receiver, then plug in the transmitter and sync it. Then take it out and plug it into your guitar. Then power up the 2nd unit and repeat those steps. Don't try to sync one unit while the other is powered on, they will get on each other's channels. Let me know if you have any more questions. Thanks, Will - Line 6 Support That does make sense. Quote Link to comment Share on other sites More sharing options...
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